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GUNCHA GUPTA
Technical Test Lead
Chandigarh
Summary
Industry-recognized performance-driven professional; targeting competitive assignments in Software Testing with over 15 years of experience working for leading technology companies in Banking, Telecom, Financial, Education, and Pharmaceutical spaces. Experienced and driven Analyst helping companies deliver the best in the industry with proven success in Team collaboration, High-Quality Zero Production defect delivery. I’m a decisive, strategic QA Engineer, skilled in testing various development projects with leading-edge testing methods and having a desire to learn and grow by imbibing best practices and skills.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Technical Test Lead
Royal Bank of Scotland, RBS
03.2021 - Current
- Project Objective :To help provide Bank with Strong Customer Authentication (SCA) solution for E-Commerce Transactions as part of Multi-Factor Authentication(MFA) project
- Technologies & Tools Used: JIRA, Confluence, SauceLab, TSYS, Third-Party Tools ( CS & Broadcom)
- Responsibilities:
- Performing Functional, E2E, and UAT testing of Android and iOS Mobile devices using Sauce Lab
- Developing/validating test design consisting of scenarios, types of testing, and numbers of cycles of testing required for test module using Test Design principles and knowledge of multiple test tools and ensure readiness to begin testing
- Reviewing complex test case scenarios
- Ensuring that test environment is established in collaboration with client team
- Participating in defect triage using knowledge of test execution process, test requirements, and business criticality
- Working in agile methodology (two weeks sprint)
- Submitting daily status reports and preparing reports/metrics for client reporting
- Analyzing knowledge management activities and validating defect prevention plan
- Collaborated with product owners to stay current on intended functionality
- Defined and identified test cases for new application development
- Verified acceptance by developing and implementing automated and manual application features and regression tests
- Supported test review, defect control and configuration management within delivery pipeline
- Identified and tracked defects with JIRA and supported developers with resolution tactics
- Coordinated work with various teams to solve problems and improve efficiency for software testing
- Assessed software bugs and compiled findings along with suggested resolutions for development team members
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches
- Teamed on planned tests and time-sensitive ad hoc requests
- Created satisfied customers by providing attentive customer service and quick problem solving
- Optimized test cases to maximize success of manual software testing
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity
- Created and revised procedures, checklists and job aids to reduce errors
- Used Confluence to create presentations, flowcharts and graphs detailing data analysis results
- Led process improvement projects to help operations meet and exceed quality standards and reduce costs
Technical Test Lead
Capital Group of Companies, CGC
12.2012 - 02.2021
- Project Objective : To help CGC is with GDPR, Wealth management for HNW (High Net-Worth) clients.
- Technologies & Tools Used: Oracle 10g/11g, PL/SQL/SQL, Informatica Power Center 8.1, XML, XSD, Selenium, Toad, PL/SQL developer, HP QC, JIRA
- Responsibilities:
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Responsibilities:
- Engaged in discussion with business/ data modeller to document mapping logic, analysis of source systems (views/packages) to verify mapping documents
- Performed functional, E2E, and UAT Testing using Informatica PowerCenter (Designer, Workflow Manager, Workflow Monitor, and Server Manager) and Selenium
- Worked on regulatory projects in agile methodology
- Validated data sources, extracted data from upstream applications, validated applied transformation logics, uploaded data to target system, validated data between source system and target system, tested flat file data transfers
- Tested several complex ETL mappings, mapplets, and reusable transformations for daily data loads
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Carried out tests to identify, report and repair bugs and glitches
- Coordinated work with various teams to solve problems and improve efficiency for software testing
Sr. Software Engineer
With Accenture
04.2010 - 11.2012
- Project :Education Testing Services(ETS,)
- Technologies & Tools Used - , Toad, XML, Confluence.
- Responsibilities:
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Worked as Software Functional Tester on "Oracle Identity Management" Application
- Engaged in testing Web, UNIX & Mainframe-based applications including running Batch Jobs and validated database
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Worked with development teams to correct problems and run test scenarios.
- Informed internal personnel and external stakeholders of project milestones.
- Managed to verify approximately 50 Exam Portfolios per day
- Worked with project managers, developers, quality assurance and customers to resolve technical issues
- Trained and mentored junior testers, teaching skills in Software Testing and working to improve overall team performance
- Practiced and encouraged respectful and transparent communication in interactions
Software Engineer
Accenture
Bengaluru
03.2009 - 04.2010
- Project : WYETH Pharmaceuticals
- Responsibilities:
- Designing project plans with tasks and time estimates, identifying and procuring relevant resources, and monitoring for scope, schedule, and budget adherence
- Creating test strategy, designing test, creating test cases, automating tests, managing risks, testing, and reporting Long-term QA/QC roadmaps for future implementation and upgrades, as well as go-live roadmaps
- Answerable for project QA test management across account
- Tracking and reporting on testing activities such as testing results, test case coverage, validating resource needs, defects metrics, performance baselines, benchmarking, and so on
- Managing numerous tasks and priorities at same time in fast-paced atmosphere
- Ensuring that various testing milestones are delivered on schedule
- Understanding testing effort by analyzing project's requirements; converting business processes into clear and comprehensive test scenarios
- Determining project readiness for all major releases including providing vendor with necessary documentation, test cases, and test plans
- Interacting with team members to ensure smooth progress of project work; ensuring adherence to quality norms throughout implementation process
- Defining and implementing Agile-oriented testing processes, and improving employee understanding of processes within organization
- Assessing test summary report, documenting test results to senior management in daily stand-up meetings; assessing findings to improve overall testing process
- Training team members on testing tools required to meet testing goals within software development lifecycle and release schedules, Tester on Regulatory Wyeth Application
- Engaged in creating, updating, authoring, dry run, executing test cases, initiating Deviation Reports, and ensuring there is no deviation in effort and schedule for SRs/WRs
Associate Software Engineer
Accenture
01.2007 - 04.2009
- Project : America Online (AOL)
- Responsibilities:
- Teamed with business analysts to deliver high-availability solutions for mission-critical applications.
- Checked configuration files and logs to uncover root causes of problems.
- Planned computer systems using information engineering and structured analysis.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Engaged in creating, updating, authoring, dry run, executing test cases, initiating Deviation Reports, and ensuring there is no deviation in effort and schedule for SRs/WRs
Education
Post Graduate Diploma - Computer Applications
Panjab University, Chandigarh
Chandigarh 06.2020 - 07.2021
Bachelor of Science - Information Technology
Punjab Technical University
Punjab 06.2002 - 06.2006
Skills
QA Process Improvement InitiativesProject ManagementRequirement Gathering & AnalysisSoftware Quality AssuranceDefect Tracking & Prevention AnalysisTeam Building & LeadershipAgile/Testing Tools & TechniquesClient/Stakeholder ManagementTECHNICAL SKILLSOperating SystemWindows (98, 2000, 2007, XP), UNIXDatabase/Programming LanguagesOracle 8i/9i/10g/11g, SQL Server 2005/2008, PL/SQL, RDBMS, Sybase, JAVAScriptingBasics of Unix & Java ScriptToad, PL/SQL Developer, Autosys, JIRA, Confluence, Beyond Compare, DB Comparator, Silk Central, QC, Bugzilla, Winscp, Selenium, TSYS- Commercial platform for data conditioning, Sauce Lab to simulate Android and iOS devices
Test planning
Regression testing understanding
Debugging
Background in Agile environments
Documentation skills
Manual test case preparation
Datawarehouse Testing
ETL Testing
Sauce Labs
Sybase
SQL
UAT Testing
Test Strategy
Sprint Testing
Test planning
Excellent Communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Received Star/Mentor of the Project Award in Accenture & Infosys in 2010 year & 2020 year respectively
- Implemented Agile methodologies over Waterfall methodologies for the project
- Organized various roadshows to provide brief about the entire projects in Infosys & Accenture
- Appreciated by the client for creating macros to drill down the data in Infosys
Certification
Infosys Certified Global Agile
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Timeline
Technical Test Lead
Royal Bank of Scotland, RBS
03.2021 - Current
Post Graduate Diploma - Computer Applications
Panjab University, Chandigarh
06.2020 - 07.2021
Infosys Certified Selenium Basic Automation Tester
06-2019
Infosys Certified Global Agile
06-2018
Technical Test Lead
Capital Group of Companies, CGC
12.2012 - 02.2021
Sr. Software Engineer
With Accenture
04.2010 - 11.2012
Software Engineer
Accenture
03.2009 - 04.2010
Associate Software Engineer
Accenture
01.2007 - 04.2009
Bachelor of Science - Information Technology
Punjab Technical University
06.2002 - 06.2006