GUNCHA GUPTA

• Responsible for ensuring quality and functionality of retail mobile applications on iOS and Android platforms.
• Tested native features of retail mobile applications on iOS and Android platforms, ensuring alignment with functional specifications and optimal user experience.
• Collaborated with product owners and business analysts to define acceptance criteria, ensuring application functionality adhered to business requirements.
• Designed and executed comprehensive test plans and cases, validating features such as shopping cart functionality, payment processing, and order management.
• Performed regression testing to ensure stability and compatibility of app updates and enhancements across various device models and operating system versions.
• Conducted usability testing to evaluate user interface (UI) and user experience (UX), providing actionable recommendations for improvement.
• Contributed to successful product launches by performing compatibility testing across multiple devices and platforms.
• Validated integration points between mobile applications and backend systems, mitigating potential system failures upon deployment.
• Mitigated potential customer dissatisfaction by rigorously executing regression tests after every code change prior to release deployment.
• Completed in-depth usability testing on Windows, Android and iOS mobile devices.

• Responsible for leading the testing efforts for mobile banking applications on iOS and Android platforms, ensuring adherence to functional requirements, security standards, and GDPR guidelines.
• Conducted thorough functional testing to validate critical banking features, including account management, fund transfers, bill payments, and mobile deposits.
• Played an active role in Agile ceremonies, participating in sprint planning, daily stand-ups, and retrospective meetings to maintain alignment with project timelines and goals.
• Performed usability testing to evaluate the user interface and user experience, providing constructive feedback for enhancements and improvements.
• Led regression testing activities to validate app updates and enhancements, ensuring backward compatibility and seamless performance.
• Contributed to the implementation and maintenance of robust test environments and data sets, supporting efficient continuous testing and deployment pipelines.

• Led testing efforts for ETL processes within the banking CRM application environment, focusing on ensuring the accuracy and integrity of data extraction, transformation, and loading processes.
• Developed comprehensive test strategies and plans, outlining test scope, approach, and timelines to meet project goals and regulatory requirements.
• Provided leadership and guidance to a team of testers, ensuring efficient testing execution and delivery of high-quality results.
• Estimated testing efforts and adjusted them as needed to maintain project timelines.
• Conducted meticulous data validation and reconciliation processes to maintain consistency and integrity across data warehouses and reporting systems, ensuring adherence to business rules and regulatory standards.
• Designed and executed test cases, scripts, and scenarios to validate ETL workflows and data transformations, ensuring accuracy and efficiency.
• Leveraged SQL queries and scripting tools for comprehensive backend database testing, identifying and resolving data discrepancies and performance bottlenecks.
• Collaborated closely with development teams, business analysts, and data architects to clarify requirements, address technical challenges, and ensure seamless project execution.

• Responsible for managing and conducting testing activities for data integration projects in the banking sector, with a specific focus on ETL processes, data migrations, and backend systems.
• Managed comprehensive testing activities for complex data integration projects within the banking sector, focusing on assuring the quality of ETL processes, data migrations, and backend systems.
• Collaborated effectively with cross-functional teams to validate data integrity and effectively troubleshoot data quality issues,ensuring seamless integration and reliable data flows.
• Played a key role in conducting and participating in technical reviews and walkthrough to ensure the quality of QA deliverables.
• Developed and executed robust regression test suites to validate updates and enhancements to ETL pipelines, ensuring consistent functionality and performance.
• Conducted meticulous functional, visual, smoke, regression, accessibility, and exploratory testing to guarantee product quality and unwavering adherence to requirements.
• Conducted thorough data flow and quality testing, tracing data from source systems to subsystems using specialized Data.
• Warehousing Tools (DWT), ensuring data integrity throughout the pipeline.
• Proactively pulled data from systems, organized it effectively, and prepared comprehensive reports for clients, ensuring data transparency and accessibility for stakeholders.
• Conducted testing of Web, UNIX, and Mainframe-based applications, demonstrating adaptability and diverse technical skills.

• Performed software functional testing on diverse applications across multiple platforms, including Web, UNIX, and Mainframe- based applications.
• Conducted a detailed study and analysis of a customer information system's functionality, identifying key areas for testing and improvement.
• Independently performed software functional testing on enterprise software, specifically Enterprise JD Edwards (E1) and Oracle Identity Access Management Application (OIM), ensuring functionality aligned with business requirements.
• Managed the verification process of around 50 Exam Portfolios daily, showcasing strong analytical and organizational skills.
• Created and maintained comprehensive test artifacts, including the Requirement Traceability Matrix, to ensure comprehensive test coverage and traceability.
• Successfully managed testing schedules and effectively tracked testing progress throughout the entire Software Testing Lifecycle (STLC), ensuring on-time project delivery.
• Trained and mentored junior testers, enhancing their technical skills and contributing to overall team performance. Validated output files generated by mainframe batch processes, ensuring data accuracy and integrity.

Achievements:

• Received Employee of the Month (June 2021) in recognition of proactively identifying and contributing to the rectification of a critical bug in a test environment, saving a major client project worth millions of pounds.
• Received appreciation from clients for valuable contributions to critical projects, demonstrating a strong work ethic and commitment to exceeding expectations.

• Conducted manual testing of pharmaceutical software applications, focusing on functionality, usability, and regulatory compliance.
• Assisted in the creation and execution of validation protocols and reports for pharmaceutical software systems, ensuring strict adherence to industry standards.
• Conducted thorough manual testing of pharmaceutical software applications, ensuring compliance with industry standards and regulatory requirements (e.g., FDA regulations).
• Developed and executed detailed test cases and test scripts derived from user requirements and business processes, ensuring comprehensive test coverage and accuracy.
• Performed validation testing to guarantee that software systems met stringent FDA and other regulatory standards, contributing to delivery of safe and compliant pharmaceutical software solutions.
• Provided valuable feedback and recommendations for optimizing software quality and streamlining testing processes, contributing to continuous improvement initiatives.
• Played key role in documenting test procedures, meticulously recording results, and identifying issues to ensure thoroughness and compliance with auditing requirements and internal reviews.

• Conducted functional testing of Interactive Voice Response (IVR) systems within a demanding telecommunications environment, verifying call flows, menu options, and system responses for adherence to stringent requirements.
• Executed comprehensive test cases and scenarios to rigorously validate the reliability, accuracy, and performance of IVR applications, ensuring seamless user interactions and optimal system performance.
• Collaborated effectively with developers by identifying and reporting defects using dedicated issue tracking tools (Bugzilla), facilitating timely resolution and contributing to the overall quality of IVR solutions.
• Participated actively in test planning and strategy discussions, contributing valuable insights and recommendations for continuous improvement, ultimately enhancing testing processes and team efficiency.
• Actively participated in test planning and strategy sessions, contributing insights and suggestions to improve testing processes and overall team effectiveness.
• Conducted various types of testing including smoke, integration, and system testing to verify IVR system functionality and stability under various conditions thoroughly.
• Assisted in creating and maintaining test documentation, including test plans, test cases, and test reports, ensuring thorough documentation and traceability of testing efforts.

ACHIEVEMENTS

• Received Employee of the Month (June 2021) in recognition of spotting and helping to rectify a critical bug found in a test environment for a major client project worth millions of pounds.
• Received appreciation from clients for contributions to critical projects and was deputed to client locations in New Jersey, USA, on a Business Visa.