Gundeep Singh

• Part of Volume team for North & East India & Responsible for Resell Led business
• Working alongside with Partners to strategies and grow Resell vertical
• Conducting demonstration & showing how our ecosystem can help the client’s digital transformation journey
• Collaborating with Co Primes for multi cloud deals to increase overall ACV
• Conducting discovery workshops for clients and defining and future roadmap
• New logo acquisition - 4/month
• Reached average of 78% of sales goals last year.
• Analyzed customer data to identify patterns and trends, resulting decrease in Customer churn by 7%
• Built and strengthened relationships existing accounts to drive revenue growth by 30%

• Responsible for Mid Market & Enterprise engagement across north & east Indian market
• Conducting demonstration & showing the features of Zoho applications and how it can benefit the organization
• Working collectively with partners to develop new business
• Build & maintain relationship with named accounts
• Working along side renewal team strategizing for retaining clients on different parameters
• Applied strategic negotiation and sales closing skills to bring in $100k worth new accounts within 6 months of first year
• Contributed around 60% of total region’s revenue
• Approx 27% average revenue growth over the past years
• Onboarded Logos - Kohler India, Lixil India, Dotpe, CNH Industrial, Uflex, Think-Gas, Jk Cement, Indian Navy

• Started a professional delivery kitchen in Gurgaon
• Devising and creating packaging & marketing strategies
• Overseeing daily sales operation & extending catering vertical
• Maximizing reach by empanelling with food delivery Apps

Umang App

• Responsible for connecting with different government departments to bring them on-board on UMANG platform.
• Managing around 10 departments simultaneously
• Received Valuable team player award

Contact Centre Solution -

• Single handedly created awareness about Spice Digital as Contact centre solution provider across different verticals.
• Contributed 4 new process to contact centre clientele, DMRC, Gojavas, GoodEdu, Madhouse. Generating INR 20+Lac recurring revenue
• Additional KRA of managing existing client, generated INR 60 lac+ monthly recurring revenue
• Additional responsibilities to participate/Bid in Government Tenders.

Enterprise Messaging Solution

• Setting up 4 fully operational centers for tele-sales with minimum 5 CSA within 90days.
• Generated INR 5 lac collected revenue from centers in first 6 months – Enterprise Messaging.
• Responsible for getting named accounts like Air Asia, LG electronics
  

• Responsible for driving sales through channel partner for web based Mar-tech platform (CPaas) to achieve targeted revenue.
• Devising Channel Strategies for all channel partners - formulating & monitoring.
• Improved business processes to increase productivity and align channel sales department with organization.
• Performance review of all channel partners & inputs for increasing revenues.
• Channel Engagement Programs and Sales Promotion
• Monitoring Day to day Sales operation of all channel partners

Achievement

• Contributing 60% toward total revenue through different channels
• Introduced BIG DAY & bundled services.
• Introduced business associate model.