Summary
Overview
Work History
Education
Skills
DECLARATION
Timeline
Generic

Gunja Karnani

Personal banker Sales
Jhansi

Summary

I would like to use my professional knowledge and competencies to achieve personal aspirations through, focused, committed and long term association with an organization that provides challenging and stimulating work environment. Career Synopsis: Management graduate with specialization in Hr. and Marketing having experience of 5 years spread across Educational and Banking domain.

Overview

9
9
years of professional experience

Work History

Deputy Manager

HDFC BANK Ltd.-INDIA
03.2023 - 07.2025
  • Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
  • Facilitated portfolio performance review and implemented new strategies.
  • Provided strategy advice to high net worth clients.
  • Fostered strong relationships with clients by regularly updating them on portfolio progress and market changes.
  • Identified opportunities for cross-selling and up-selling, maximizing revenue generation.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Deputy Manager

Indusind Bank ltd.
02.2020 - 11.2020
  • Handling Customer Request. Processing it over.
  • Operating flexcube for Financial Transaction.
  • Sales for CASA, TD, LI, GI to complete KRA and cross sell to ETB and NTB customers.
  • Handling customer (Prefered & Clasic) queries. Monitoring the inactive a\c Managing relationship with Customer.
  • Handling New Acquisitions with Liabilities products i.e ; CASA, FD, RD, LI and Loans
  • High attention to detail, accuracy as well as customer service orientation.
  • Handling Non Cash /Cash transaction like DD/MC/TC, Fund transfer etc
  • Deepening the A\cs post opening with high values.
  • Register updating on EOD Cash Position, Instruments issued etc.
  • Audit compliance Team management, Voucher management, Submission of required MIS within TAT.
  • Responsible for high quality service, customer relationship management & branch audit compliance.
  • Suitably guiding the customers` to meet their financial goals by effectively managing their Fixed Deposit, Insurance.
  • Return clearing, Inter-bank clearing, ensuring checks & controls.
  • Reporting to audits, managing receivable & payables
  • Suspense accounts monitoring & Electronic clearing services etc.
  • Handling CMS operations, Lct, Out Station, Upload, Cash, CBDT, IPO/NFO etc.

Assistant Manager (MIS Coordinator)

AXIS BANK LTD
05.2016 - 09.2019
  • Lastly associated with AXIS BANK LTD as Assistant Manager(MIS Coordinator)
  • Extraction of data and rolling out relevant information post analysis.
  • Preparing presentations for business review.
  • Coordination with Branch Heads for product drive and business generation thereon.
  • Profiling of suitable candidates for interview with Cluster Head and Liaisoning with HR to Onboard.

Education

M.B.A. - HR & Marketing

Jiwaji University
01.2014

B.Com. - undefined

Bundelkhand University
01.2012

Intermediate - undefined

ISC BOARD
01.2009

High school - undefined

UP BOARD
01.2007

Skills

Team leadership

Problem-solving

Operations management

DECLARATION

I hereby declare that all the information furnished above is true, complete to the best of my knowledge and belief. Place: Jhansi Date: __/__/___ Gunja Karnani

Timeline

Deputy Manager

HDFC BANK Ltd.-INDIA
03.2023 - 07.2025

Deputy Manager

Indusind Bank ltd.
02.2020 - 11.2020

Assistant Manager (MIS Coordinator)

AXIS BANK LTD
05.2016 - 09.2019

B.Com. - undefined

Bundelkhand University

Intermediate - undefined

ISC BOARD

High school - undefined

UP BOARD

M.B.A. - HR & Marketing

Jiwaji University

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Gunja KarnaniPersonal banker Sales