Gunjan Ahuja
Ahmedabad
Summary
With a proven track record at Adani Airport Holdings Ltd., CoForge (Tiger Air, SITA, Sabre) & Bangalore International Airport Ltd., I excel in Airport or Airline Operations/ACDM Implementation/DCS cutovers thereby enhancing operational efficiencies. My expertise in technical & operational leadership in Airports/Airlines has contributed to significant project successes.
Overview
18
18
years of professional experience
Work History
Lead – Airport Systems
Adani Airport Holdings Ltd.
Ahmedabad
03.2024 - Current
- Led the design, development, approach, and implementation of complex Airport Systems (AODB, ADS-B, Runway Friction measurement tool Skiddometer, CUPPS, CUSS, BRS, BHS, etc.) integration with Smart Airports platform AVIIO.
- Stakeholder and OEM Management.
Specialist – Airport & Airlines Domain
Coforge Ltd.
Greater Noida
10.2017 - 03.2024
- SABRE/RADIXX – CSS Implementation
- Airports Check-in Delivery for both Sabre and Radixx, a Sabre Company.
- Developed and implemented specialized procedures for customer service operations.
- Open Systems Activations (GitHub, TortoiseGit, GCP migration, Subversion, Linux servers, Putty, SQL).
- Offshore/Onsite cutover support.
- Manage team working on delivery of CSS implementation, IT Operations project from Coforge perspective.
- SITA - Border Security Management (SDLC - Agile Scrum Practice)
- IT Operations - Business solutions analysis based on Airport Operational concepts.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Analyst – Airport & Airlines Domain
Coforge Ltd.
Greater Noida
07.2015 - 10.2017
- Tiger Air Australia, PSS migration, and E-Commerce Test management.
- Provided recommendations based on data analysis results.
- Designed test plans to ensure quality assurance standards were met.
- Collaborated with cross-functional teams on projects related to analytics initiatives.
- Assisted in training staff on the Navitaire Suite.
- Maintained positive working relationship with fellow staff and management.
Assistant Manager – Operations (Airport Operations Control Centre)
Bangalore International Airport Ltd. (BIAL)
Bengaluru
10.2012 - 06.2015
- Led operations of the airport, in accordance with the deliverables of the Airport Operations Control Center (AOCC), towards achieving the key performance targets of the airport on efficiency, safety, and punctuality.
- Coordinated the daily operations of the organization, including staffing, scheduling, budgeting, and inventory control.
- Implemented new policies and procedures to enhance operational efficiencies.
- Collaborated with other departments to ensure timely completion of projects.
- Conducted performance reviews for staff members on a regular basis.
- Provided guidance and training to team members in order to improve their skillset.
- Resolved customer complaints promptly by providing appropriate solutions.
Sr. Executive - Operations (Airport Operations Control Centre)
Bangalore International Airport Ltd. (BIAL)
Bengaluru
12.2007 - 09.2012
- To control and monitor the processes of an Airport Operations Control Center (AOCC) and to ensure Collaborative Decision Making.
- To plan and allocate fixed resources to all customer airlines and GHAs on a seasonal basis through the Universal Flight Information System (UFIS).
- To ensure smooth operations with proper coordination with internal, as well as external agencies, viz. Customs, Immigration, State protocol, etc.
- Led IT Operations from AOCC for implementation of switching over from UFIS 4.5 to UFIS 5.1 with proper testing and coordination with BIAL ICT and UFIS Team at Singapore.
- Technical & Training work group Lead for implementation of next level of CDM, i.e.
- A-CDM (Airport Collaborative Decision Making)
Manager – Corporate Relations
Ahmedabad Aviation & Aeronautics Ltd. (AAA)
Ahmedabad
04.2007 - 12.2007
- Developed 'Aviation Management' program in close coordination with Georgian University (Canada), AAI, ATC, and DGCA officials of Ahmedabad Airport.
- Developed course curriculum based on current Aviation Industry trend.
- Conducted training sessions on Airport and Airlines Operations Management.
- Driven placement cell of AAA as a team member and achieved 65% placement of students before course completion date.
Education
MBA - Aviation Management
University of Petroleum & Energy Studies (UPES)
Delhi01.2007
B.B.A. -
Gujarat University
Ahmedabad01.2004
Higher Secondary -
G.S.E.B
01.2001
Skills
- ACDM
- APOC
- Airports Systems Integration
- Open Systems Activations
- Airline DCS systems
- SCRUM Master
- Product management
- Project management
Trainings undergone
- SAFe Scrum Master, CoForge, Greater Noida, 2022
- Blockchain, CoForge, Greater Noida, 2018
- Estimation Techniques, NIIT Technologies Ltd., Greater Noida, 2016
- Up Your Service, NIIT Technologies Ltd., Greater Noida, 2015
- Knowing Agile, NIIT Technologies Ltd., Greater Noida, 2015
- LEAP Management Training modules, BIAL, Mumbai, 2014
- Journey’s into Attitude, BIAL, Bengaluru, 2013
- Quality Circle Tools & Techniques, Quality Circle Forum of India, Bengaluru, 2013
- Advanced Presentation Skills, BIAL, Bengaluru, 2012
- STRESS MANAGEMENT, BIAL, Bangalore, 2011
- AIRPORT HANDLING PROCEDURES, BIAL, 2011
- AIRSIDE OPERATIONS & MANAGEMENT, National Institute of Aviation Management & Research Center, Delhi, 2010
- Train the Trainer’s Program on Collaborative Decision Making, Bangalore, 2007
- Train the Trainer’s Program on Universal Flight Information System, Bangalore, 2007
Trainings imparted
- Airport Operations, NIIT Technologies Ltd., SITA Border Security Management project team, Greater Noida, 2019
- Airport & Airlines IT Operations, NIIT Technologies Ltd., Tiger Air Australia project team, Greater Noida, 2017
- UFIS (Universal Flight Information System) 5.1, BIAL, Bengaluru, 2014
- ACDM (Airport – Collaborative Decision Making), BIAL, Bengaluru, 2014
- Airport Handling Procedures, BIAL, Bengaluru, 2014
- Understanding AOCC Concept, BIAL, Bengaluru, 2014
- UFIS (Universal Flight Information System) 4.5, BIAL, Bengaluru, 2014
- Baggage Handling System, BIAL, Bengaluru, 2013
Industry exposure
Airports Authority of India, Delhi Airport, Delhi, 2006, MBA, Learnt passenger handling at both domestic & international terminals, Learnt air side operations, Learnt cargo handling, A Case Study On Dwell Time of Air Cargo Industry, Delhi Airport, 2007, A Marketing Plan – New driven paradigms for Airport Enterprises vis-à-vis development of non-aviation related value proposition., 2007
Rewards recognitions
- Inspire Award, 4th Quarter of 2022-23, for GCP migration and onsite Nok Air support.
- Inspire Award, 3rd Quarter of 2007-2018, for functional delivery of IT operations quality projects by NIIT Technologies Ltd in presence of client (SITA iBorders Management Team)
- Appreciation, for smooth transition of UFIS 4.5 to UFIS 5.1 and maturing UFIS 5.1 for ACDM project.
- Reward, for Implementing Change Process Management
References
Available upon request
Personal Information
- Passport Number: M3362771
- Date of Birth: 10/17/83
Timeline
Lead – Airport Systems
Adani Airport Holdings Ltd.
03.2024 - Current
Specialist – Airport & Airlines Domain
Coforge Ltd.
10.2017 - 03.2024
Analyst – Airport & Airlines Domain
Coforge Ltd.
07.2015 - 10.2017
Assistant Manager – Operations (Airport Operations Control Centre)
Bangalore International Airport Ltd. (BIAL)
10.2012 - 06.2015
Sr. Executive - Operations (Airport Operations Control Centre)
Bangalore International Airport Ltd. (BIAL)
12.2007 - 09.2012
Manager – Corporate Relations
Ahmedabad Aviation & Aeronautics Ltd. (AAA)
04.2007 - 12.2007
MBA - Aviation Management
University of Petroleum & Energy Studies (UPES)
B.B.A. -
Gujarat University
Higher Secondary -
G.S.E.B
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