GUNJAN SHIVAPURI

• Experience teaching and supporting elementary level classrooms serving students with different learning styles.
• Improved students'' problem-solving abilities by incorporating real-life applications into mathematical concepts.
• Managed over 20 students and taught them mathematics.

.Event Operations Specialist | Dufa Event Management

• Successfully expanded the network by onboarding over 300 new startups across Bangalore and other regions within two months.
• Oversaw the execution of two major events, ensuring seamless event flow and addressing any issues promptly.
• Managed logistics for more than 20 stalls daily, from setup to resolving any operational challenges.
• Played a key role in event operations, contributing to overall event success and client satisfaction.
• Researched and identified new vendors and suppliers to obtain competitive pricing.

Operations and Marketing Coordinator | The Original Knit

• Engaged with children, addressing their questions and ensuring a positive experience.
• Managed operations, sales, marketing, and social media for this new startup.
• Developed and implemented marketing strategies to increase brand awareness.
• Enhanced customer experience and supported overall business growth through effective multitasking and problem-solving.
• Developed creative and unique campaign visuals, including videos, GIFs and images.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Engaged in friendly conversation with customer to better uncover individual needs.

• Strengthened client relationships through regular communication and follow-ups, leading to repeat business.
• Maximized advertising efforts by developing content for media relations and social media posts.
• Established lasting customer relationships using active listening and problem-solving skills.
• Developed strong product knowledge, enabling effective communication of features and benefits to potential customers.