I am a tenacious, customer-centric professional currently managing a portfolio of 20+ corporate clients with 100% retention rate .My focus on frugality ensures efficient resource utilization. With over 12 years of experience in customer-facing roles across different domains and geographies, I bring a unique mix of analytical, collaborative and problem solving skills and inquisitiveness to effectively address customer concerns.
· Ensured accomplishment of overall revenue profit targets in the assigned region consistently; worked within the given territory and overachieved the targets year-on-year through sustained efforts.
· Strengthening channel strategy and leading the strategic focus areas around new product development through innovation, speed and best practice sharing.