GUNJYOT SINGH CHHATWAL
Bangkok
Summary
Customer-oriented sales agent experienced at liaising between company and current and potential customers. Practiced at solving customer issues effectively and managing complaints and inquiries while keeping customer satisfaction high.
Overview
6
6
years of professional experience
Work History
Outbound Sales Specialist
2degrees
04.2022 - 05.2024
- Make outbound customer calls to promote and sell products and services and updating existing database of customers with complete information.
- Developed favorable customer service relationships and built new, robust customer bases.
Outbound Sales Specialist
Pulse Energy Limited
11.2021 - 03.2022
- Conducted outbound phone calls daily to reach potential clients and market with electricity, broadband and natural gas services.
- Developed favourable customer service relationships and built new, robust customer bases.
Customer Care Representative
Pulse Energy Limited
04.2021 - 10.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Door Sales Representative
Focus Marketing Limited
09.2020 - 04.2021
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Used persuasive sales techniques to convince strangers to sign up for residential utilities such as electricity, broadband and natural gas.
Reservation Supervisor
Boss Suites Nana Hotel
05.2018 - 10.2019
- Improved customer satisfaction by efficiently handling reservation inquiries and providing exceptional service.
- Streamlined reservation processes for increased efficiency and reduced booking errors.
- Developed strong relationships with clients, resulting in repeat business and increased revenue.
Education
Graduate Diploma - Business
Unitec Institute of Technology
Auckland, NZ11.2020
B.Com - Accounting And Finance
Calcutta University
Kolkata, India04.2019
Skills
- Communication Skills
- Leadership
- Sales Expertise
- Customer Relationship Management
Timeline
Outbound Sales Specialist
2degrees
04.2022 - 05.2024
Outbound Sales Specialist
Pulse Energy Limited
11.2021 - 03.2022
Customer Care Representative
Pulse Energy Limited
04.2021 - 10.2021
Door Sales Representative
Focus Marketing Limited
09.2020 - 04.2021
Reservation Supervisor
Boss Suites Nana Hotel
05.2018 - 10.2019
Graduate Diploma - Business
Unitec Institute of Technology
B.Com - Accounting And Finance
Calcutta University
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