Gurbir Singh

Led the analysis and implementation of enhancements in payment systems including SWIFT, Fedwire, and ACH processes.

Analyzed client needs and created BRDs for enhancements to online payment and wire transfer interfaces.

Analyzed business requirements and developed solutions to improve operational efficiency and reduce costs

Designed and maintained dashboards for senior leadership, tracking KYC aging reports, SLA adherence, and escalation trends.

Conducted gap analysis to align internal KYC processes with new regulatory changes

Hosted daily stand up meetings and JAD sessions

Created and maintained release containers for monthly deliverables

Collaborated with cross-functional teams to design and implement process improvements

Conducted data analysis and created reports to inform business decisions

Managed projects from initiation to implementation, ensuring timely and within-budget delivery

Developed and maintained relationships with stakeholders to ensure effective communication and issue resolution

Conducted business analysis and developed solutions to improve business processes and systems

Worked with stakeholders to gather business requirements and develop use cases

Created and maintained documentation of business processes and systems

Developed custom Scrum boards for better task tracking and transparency within the team.

Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.

Led agile ceremonies (daily stand-ups, sprint planning, retrospectives) for cross-functional teams members.

Collaborated with stakeholders to elicit, document, and prioritize business and system requirements.

Created user stories and acceptance criteria, ensuring alignment with business goals.

Managed product backlog and ensured continuous delivery of MVPs.

Participated in project planning and execution, ensuring successful implementation of solutions

Collaborated with IT teams to design and implement technical solutions

Environment: Agile/Scrum, Rational Rose, Rational Requisite Pro, MS Visio, MS Project

Managed the IT Software development of the Treasury & Capital Markets systems, supporting Foreign Currency, Derivatives transactions, fixed income, and payment systems with interfaces to Swift, Chips, and Chaps.

Facilitated Agile ceremonies (daily stand-ups, sprint planning, sprint reviews, and retrospectives) for multiple development POD(s) using Scrum and Kanban methodologies, ensuring efficient workflow management.

Analyzed the existing Wealth Management platform and provided recommendations to optimize the data flow.

Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.

Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.

Collaborated with cross-functional teams to develop high-quality products that met customer needs.

Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.

Environment: MS Visio, MS Office Suite, Java, Oracle 9i, VB, Client Server, .Net, Windows XP

As a Business System Analyst gathering requirements for migrating mainframe DB2 into Hadoop Data Lake.

Conducting Mock-Ups and Walkthrough sessions for training Quality Engineers on ‘Production part Approval Process' in Agile, created operations manual for defining implementation in production.

Provided support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software implementation to meet their needs.

Created BRDs and FRDs, aligning business needs with HIPAA and CMS regulations.

Collaborated with physician's issues and incidents regarding Clinical aspects of the Epic suite and Clinical Data integration with reporting functionality, reports module changes, SSRS design changes.

Collaborated with clinical teams, involved in Epic integration to ensure an accuracy and meeting touchpoints and created Use Case scenarios for UAT testing at implementation.

Managed health outcome projects and acts as a liaison between clients (physicians, nurses) and the company to meet healthcare-related expectations and requirements.

Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects Owned and prioritized product backlog.

Enhanced product usability by conducting user research and incorporating feedback into development.

Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.

Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.

Environment: Jira, Clinical Documentation, SSRS, SSIS, SQL, Labs, Radiology, Epic EMR, XML, Web Services, EDI,

Analyzed the company's existing business processes and application systems to understand the day-to-day operation of the business.

During the Design and Testing phase was tasked with creating a sample production test data workbook to be used by the entire project. This was done by collaborating with the various teams to gather testing requirements, then ultimately querying the database to obtain testing data to meet the requirements.

Assisted in SQL queries to analyze data as well as for testing purposes.

Worked closely with Business customer to understand project needs, future goals, and life cycle of the software.

Conducted JAD Sessions for understanding the workflow and clarifying system requirements.

Communicated and maintained strong working relationship with the various business groups such as the project developer and the clients, regarding all the requirements and work flow.

Converted business requirements to detailed technical specifications and maintained the Business Requirements Document (BRD), use cases and flow diagrams.

Developed UML diagrams, flow process diagrams and Entity relationship diagrams in MS Visio.

Environment: Agile/Scrum, Rational Rose, Rational Requisite Pro, MS Visio, MS Project