Gurdeep Rajput

• Worked for eBay as a fraud prevention analyst where we check seller and buyer account registered on eBay for any potential risk, fraudulent activities or any concern raised by eBay internal team.
• Consistently exceeded performance targets by demonstrating keen attention to detail and exceptional analytical skills in identifying fraudulent patterns.
• Evaluated customer data to identify and prevent fraudulent activities.
• Performed risk assessments to determine level of fraud risk and prioritize investigations.
• Maintained up-to-date knowledge of regulations related to fraud prevention, ensuring compliance with relevant laws and guidelines.
• Tracked fraud cases and monitored trends to develop strategies for prevention.
• Analyzed large amounts of data to find patterns of fraud and anomalies.
• Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
• Increased accuracy in identifying fraudulent transactions by utilizing advanced data analytics techniques and software tools.
• Identified emerging fraud trends by conducting regular market research and staying updated on industry best practices.
• Reduced fraud losses by implementing effective fraud prevention strategies and monitoring systems.
• Reviewed transactions and receipts to identify any suspicious activity.
• Summarized all key information regarding investigation into detailed report for delivery to client.
• Facilitated information sharing among team members through regular meetings and discussions, fostering a collaborative work environment focused on continuous improvement.

Transamerica is US based investment firm and client for TATA.

I am the part of transamerica's final expense project. It is a subsidiary service which involves generating policy numbers,approval and cancellation of the policies based on client request,coordinating with agents through emails,following up with clients, reviewing on cases raised by agent,working on commission adjustments part and checking prior policies and their replacements.

. Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.

. Collaborated with team to define business requirements for organizational processes, achieve productivity standards ,Quality and adhere to accuracy .