Pooja Singh
New Delhi
Summary
To secure a position in a dynamic and customer-centric environment where I can utilize my interpersonal skills, technical knowledge, and professional experience to deliver exceptional customer service. I aim to contribute to organizational growth while continuously enhancing my skills and achieving personal satisfaction.
Overview
4
4
years of professional experience
Work History
Nursery Teacher
Nanhe Champ school
Krishan Vihar
01.2021 - Current
- Developed strong communication and interpersonal skills while interacting with children and parents.
- Demonstrated patience, empathy, and problem-solving abilities in a teaching environment.
Spetialist
Igniting young mind part of leaders for tomorrow (NGO)
- Collaborated with teams to organize events and workshops, enhancing teamwork and leadership skills.
- Engaged with diverse groups, improving adaptability and customer service skills.
Intern
Share Khan Ltd.
- Gained experience in handling client queries and providing timely solutions.
- Developed skills in data management and customer support.
Volunteer
NSS
- Participated in community service activities, fostering a sense of responsibility and empathy.
Education
Post Graduation in M.com -
University of Delhi
01.2022
Graduated in B.com (pass) -
Aditi Mahavidalaya
01.2020
12th -
CBSE Board
Delhi01.2017
10th -
CBSE Board
Delhi01.2015
Skills
- Microsoft Word
- Microsoft Excel
- Advanced Excel
- Tally ERP 9
- Special needs support
- Language development
- Child assessment
- Outdoor learning
- Child development expertise
- Record keeping
- Crisis management
Extra Skills
- Excellent Communication Skills: Proficient in English and Hindi, with the ability to communicate clearly and effectively with customers.
- Empathy and Patience: Skilled in understanding customer needs and resolving issues with a calm and positive attitude.
- Problem-Solving: Adept at identifying customer concerns and providing effective solutions.
- Team Collaboration: Experienced in working with teams to achieve common goals and deliver exceptional service.
- Time Management: Capable of handling multiple tasks efficiently while maintaining high service standards.
Timeline
Nursery Teacher
Nanhe Champ school
01.2021 - Current
Spetialist
Igniting young mind part of leaders for tomorrow (NGO)
Intern
Share Khan Ltd.
Volunteer
NSS
Post Graduation in M.com -
University of Delhi
Graduated in B.com (pass) -
Aditi Mahavidalaya
12th -
CBSE Board
10th -
CBSE Board
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