Gurdeep Singh

• Managed end-to-end sales and operations for domestic tour.

• Managed customer inquiries, generated quotations, and converted leads into confirmed bookings to drive sales growth.

• Supervised and trained sales team, monitored daily performance, and achieved sales targets through effective leadership.

• Coordinated with hotels, transport providers, cruise operators, and local vendors to ensure smooth travel operations.

• Managed booking confirmations, itineraries, invoices, and customer documentation.

• Prepared daily sales reports, tracked KPIs, and optimized operational processes.

• Resolved customer queries and complaints while maintaining high customer satisfaction.

Negotiated hotel and supplier pricing to improve cost management.

• Ensured seamless execution of travel services from booking to trip completion.