Dynamic General Manager with proven expertise in operations management, team performance, and client experience. Successfully implemented strategies that enhanced productivity and drove business development.
Overview
14
14
years of professional experience
Work History
General Manager
Yash automobile industry pvt ltd
Ludhiana
07.2021 - Current
Delegated work to staff, setting priorities and goals.
Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout organization.
Tracked monthly sales to generate reports for business development planning.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Established and maintained effective communication with staff members to ensure efficient operations.
Managed team performance through regular feedback and coaching sessions.
Oversaw daily operations to ensure efficient workflow and productivity.
Manager
Impact Bajaj
Ludhiana
02.2020 - 06.2021
Delegated work to staff, setting priorities and goals.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Assistant Manager
DHL Warehouse
Penang
04.2012 - 05.2015
Developed a system for tracking inventory and ordering supplies as needed.
Created reports on sales trends, inventory levels, and financial data.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.