Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Hobbies and Interests
Father's Name
Coursework
Timeline
Generic

Gurinder Singh

Amritsar

Summary

Dynamic retail professional with proven expertise in team leadership and inventory management at Bath & Body Works. Successfully enhanced sales performance through effective training and visual merchandising strategies. Adept at resolving customer inquiries and ensuring compliance, driving operational excellence and fostering a customer-centric environment.

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

Bath & Body Works
Amritsar
08.2025 - Current
  • Assisted in daily store operations and staff management.
  • Coordinated inventory management and stock replenishment activities.
  • Trained new employees on customer service standards and store policies.
  • Led team meetings to discuss sales targets and operational updates.
  • Implemented visual merchandising strategies to enhance product displays.
  • Ensured compliance with safety regulations and company policies.
  • Resolved customer inquiries and complaints efficiently and professionally.
  • Monitored sales performance and provided feedback to the team regularly.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.

Sales Advisor

H&M
09.2018 - Current
  • Cashiering.
  • Controlling variance, inventory and global counting.
  • Visual Merchandising.
  • Follow-up new promotions.
  • Follow-up customer query.
  • Summarize stock requirement and furnish it to SM.
  • Responsible for developing sales.
  • Handling Daily Sale Cash.
  • Sales Accounting and Data Acceptance.
  • Handling Petty Cash.
  • Gift Voucher and Manual Cash Memo Controls.
  • All Cash Shortage Recovery.
  • Offers Up dating.
  • Training of Front End Cashiers (Fake Note Currency, Minimizing Credit Card Charge Back & Induction Of New Cashiers)
  • Preparing monthly reports and daily reports.
  • Reconciliation of credit card payment.

Customer Care Associate & Account Assistant

Shoppers Stop Ltd
11.2014 - 03.2018
  • Cashiering.
  • Controlling variance, inventory and global counting.
  • Visual Merchandising.
  • Follow-up new promotions.
  • Follow-up customer query.
  • Summarize stock requirement and furnish it to SM.
  • Responsible for developing sales.

Education

MBA - SALES AND MARKETING

GNDU
08-2023

BBA -

GNDU
01.2014

12th -

PSEB Board
01.2011

10th -

PSEB Board
01.2009

Skills

  • Team leadership
  • Compliance adherence
  • Performance monitoring
  • Conflict resolution
  • Problem solving
  • Effective communication
  • Analytical thinking
  • Visual merchandising
  • Inventory management
  • Staff training
  • Customer service
  • Schedule planning
  • Time management
  • Store organization
  • Store operations
  • Store opening and closing
  • Display setup

Personal Information

  • Date of Birth: 03/06/94
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried

Languages

  • English
  • Hindi
  • Punjabi

Hobbies and Interests

Listening Music

Father's Name

Ranjeet Singh

Coursework

  • Basic Knowledge Computer.
  • Working knowledge of internet & Advance Excel.

Timeline

Assistant Store Manager

Bath & Body Works
08.2025 - Current

Sales Advisor

H&M
09.2018 - Current

Customer Care Associate & Account Assistant

Shoppers Stop Ltd
11.2014 - 03.2018

MBA - SALES AND MARKETING

GNDU

BBA -

GNDU

12th -

PSEB Board

10th -

PSEB Board

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Gurinder Singh