Gurinder Walia
Mumbai
Summary
Dynamic professional with a strong background at JP Morgan Chase, excelling in data analysis and project management. Proven ability to automate reporting processes and enhance decision-making through data visualization in Tableau. Adept at fostering collaboration across teams, driving compliance, and delivering strategic insights that optimize operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Associate Operations Support
JP Morgan Chase
Mumbai
12.2023 - Current
- Supported process and service excellence initiatives, enhancing operational efficiencies and ensuring high standards of accuracy and control.
- Independently prepared management-level reports and dashboards, supporting Expo and leadership with clear, actionable information.
- Built capabilities in data analytics to drive decision-making through facts, providing management with actionable insights.
- Demonstrated project management and process automation skills, achieving top-quality results, and improved resource allocation.
- Established business cases for automation, delivering tactical solutions that bolstered operational efficiency and strengthened control measures.
- Ensured compliance and risk mitigation, supporting robust change management and governance; demonstrated resilience, adaptability, and a continuous improvement mindset.
- Experienced with technical tools such as Power BI and Tableau, and committed to learning and implementing new automation platforms and technologies.
- Bring 10 years of financial sector experience, strong analytical, written, and verbal communication skills, and a proven ability to influence and collaborate across global teams.
Business Analyst
JP Morgan Chase
Mumbai
02.2020 - 11.2023
- Executed business strategies for Collections, improving performance and reducing potential losses.
- Analyzed performance trends for Overdraft collections, highlighting impacts to the business and providing strategic recommendations.
- Supported business-wide initiatives across various collections lines of business, including Cards and Overdraft.
- Acted as a liaison between cross-functional teams to streamline processes and support business objectives.
- Worked directly with project and business leaders to identify analytical requirements and address reporting gaps.
- Automated reporting processes, enhancing daily task efficiency and delivering user-friendly products for internal clients and business partners.
- Built Utilization reports for all sites and Site usage reports of Exception Downtime Bulk Process for leaders.
- Oversaw BOT process implementation for Collections, ensuring adherence to established protocols.
- Conducted daily audits of bulk upload process to ensure accuracy and compliance.
- Led a team of 7, conducted audits, and addressed queries.
- Trained 25 new employees on Bulk Upload process, ensuring a knowledgeable and skilled workforce.
- Presented complex data to leaders clearly, enabling informed decision-making.
- Assisted with Ad-hoc Projects as required, demonstrating flexibility and a proactive approach to problem-solving.
- Prepared comprehensive RUN-DOCs for the Bulk Upload and its Audit Process.
Senior Specialist I
JP Morgan Chase
Mumbai
05.2014 - 02.2020
Education
MBA: Post Graduate Diploma - Management Studies
Welingkars
Mumbai04.2016
Bachelor of Commerce -
Mumbai University
Mumbai04.2009
Skills
- Microsoft applications
- SQL and Alteryx
- Data visualization
- Basic Python programming
- Analytical skills
- Project management
- Reporting automation
- AI-driven automation platforms
Certification
- Alteryx Designer Core Certification
- Alteryx Designer Core Micro-Credential: Data Preparation
- Alteryx Designer Core Micro-Credential: General Knowledge
- Alteryx Foundational Micro-Credential
Timeline
Associate Operations Support
JP Morgan Chase
12.2023 - Current
Business Analyst
JP Morgan Chase
02.2020 - 11.2023
Senior Specialist I
JP Morgan Chase
05.2014 - 02.2020
MBA: Post Graduate Diploma - Management Studies
Welingkars
Bachelor of Commerce -
Mumbai University