Gurkaran Singh

• Worked as Coordinator in International Conference on 'Sustainable Development organized by School of Hotel Management & Tourism Lovely Professional university, LPU November 2020.
• Organized team events to promote a positive work environment.

Worked as an intern on Front desk for 2 months in Go stops hospitality Mussoorie

• Roles: - Preparing sales and maintenance reports on daily basis.
• Tracked guest feedback to identify areas of improvement within the organization.
• Assisted guests with check-in, check-out, and other inquiries in a timely manner.
• Managed reservations for large groups or extended stays as needed.
• Processed payments from guests promptly and accurately.
• Created detailed reports regarding guest relations activities on a weekly basis.
• Greeted and welcomed guests upon arrival to ensure a positive first impression.

• Worked as Junior Sales Officer for 6 months in Riya Travels (B2B Sales).
• Conducted market research to identify new opportunities for growth.
• Generated leads through cold calling, networking, referrals and other techniques.

Worked as Travel Consultant for 1 Year 5Months in Bout Technology exclusives service partner of Mann Travel Australia

• Roles: Handling international calls of customers from Australia and New Zealand
• Worked as Travel Consultant for 1 Year in Bout Technology exclusives service partner of Mann Travel Australia
• Handling international calls of customers from Australia and New Zealand, Booked international tickets on GDS for customers of Australia and New Zealand sectors
• Researched and recommended the best available flights in Australia, New Zealand, Canada, America and Indian Sectors
• Created customized airline itineraries based on customer preferences
• Streamlined booking processes for improved efficiency and reduced errors in reservations.