Community Involvement
Gurkirat Grewal
Retail Manager
Regina
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
3
3
Languages
2
2
Certificates
Work History
Assistant Store Manager (Food Manager)
Walmart Canada
Regina, SK
07.2023 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Created and maintained safe and secure work environments for employees.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maintained compliance with health code standards.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Assistant Store Manager (Merchandising Manager)
Walmart Canada
Yorkton, Sk
05.2021 - 07.2022
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Set and managed merchandise budgets to maximize profits and control expenses.
- Developed and implemented successful strategies to increase sales and profits.
- Interacted with customers to obtain feedback and drive satisfaction.
- Monitored and evaluated supplier performance to verify quality of products and delivery times met company standards.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Reviewed customer feedback to identify trends and improve product selection.
Department Lead (Merchandising)
Walmart Canada
Regina, SK
01.2021 - 05.2021
- Communicated with managers of other departments to maintain transparency.
- Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
- Supervised existing employees and recruited, interviewed and hired new ones.
- Set up displays and trained employees on current promotions.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Fulfillment Department Manager
Walmart Canada
Regina, SK
03.2020 - 01.2021
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Fulfillment Associate
Walmart Canada
Brampton, ON
09.2017 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Skilled at working independently and collaboratively in a team environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Financial Planning And Wealth Management - Finance, Banking And Accounting
Lambton College
North York, Toronto 09.2017 - 04.2019
Bachelor of Commerce - Commerce, Business Management, Accounting, Economics
Panjab University
Chandigarh, Punjab 07.2013 - 06.2016
Skills
Relationship building and management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Accomplishments
- Successfully Managed 6 departments simultaneously for more than a year.
- Supervised team of 70 staff members including 6 department managers.
Certification
Management Essentials
Interests
Writing
Fitness
Sports
Movies
Timeline
Assistant Store Manager (Food Manager)
Walmart Canada
07.2023 - Current
Fresh Food Basics
10-2022
Management Essentials
08-2021
Assistant Store Manager (Merchandising Manager)
Walmart Canada
05.2021 - 07.2022
Department Lead (Merchandising)
Walmart Canada
01.2021 - 05.2021
Fulfillment Department Manager
Walmart Canada
03.2020 - 01.2021
Financial Planning And Wealth Management - Finance, Banking And Accounting
Lambton College
09.2017 - 04.2019
Fulfillment Associate
Walmart Canada
09.2017 - 03.2020
Bachelor of Commerce - Commerce, Business Management, Accounting, Economics
Panjab University
07.2013 - 06.2016
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