Gurmeet Singh
New Delhi
Summary
7+ years of total experience including around 5 years at American Express. Excellent knowledge of systems, document verification, KYC requirements for Indian market, keen eye for detail and a strong agent for accurate reporting. Strong knowledge of accounting operations.
Overview
11
11
years of professional experience
Work History
Lead Analyst - KYC
American Express Banking Corporation
04.2021 - Current
- Worked in different type of process like Address Change of consumer and corporate cards, Prevention of Anti-Money Laundering, KYC refresh of Consumer and Corporate cards.
- Currently working for KYC and AML for Corporate Legal Entity's, where I manage KYC of different type of entities like Private Limited, Partnership, Branch Office etc. for American Express clients.
- Conduct detailed analysis of KYC documents provided by corporate to ensure compliance with RBI KYC guidelines.
- Handling stakeholder calls to identify and address their issues, enhancing smooth process between KYC and stakeholders.
- Continuously support with updated knowledge of industry best practices and emerging trends, sharing insights with colleagues to drive continuous improvement within the team.
- Mentored junior analysts, providing guidance on best practices and fostering a supportive learning environment.
- Streamlined reporting processes to save time and improve accessibility of critical information for decision makers.
- Lead cross-functional teams for successful completion of projects, ensuring timely delivery and client satisfaction.
- Collaborated with stakeholders to develop actionable insights from complex datasets, driving informed strategic decisions.
- Played a pivotal role in the successful launch of automation of CKYC reporting by providing insightful reports.
- Developed strong relationships with high biller clients and explained KYC requirements which resulting in increased trust and repeat business engagements.
- Implemented process improvements that increased efficiency within the department, allowing for greater focus on high-impact projects.
- Collaborate with the General Counsel Office (GCO), Market Compliance Officer (MCO) and other support partners for strategic and tactical planning and implementation.
- Managed a team of sales support for training, case actioning and QCs.
- Conduct weekly sessions with stakeholders for progress reports and conflict resolutions.
- Worked on GSP, Cadence, CLIC, CAS, RACF, Genesys, CST, MYSETUP and Webex.
- Experience of working on CERSAI portal.
- Collaborated with stakeholders to identify business needs and data sources.
Quality Analyst: On the payroll of Globiva Services Pvt. Ltd.
American Express Banking Corporation
09.2018 - 06.2020
- Responsible for hygiene check of all frontend & backend tasks related to processing supplementary cards for existing American Express credit card holders as per the compliance guidelines issued by the business for the process.
- Quality check based on various parameters as laid down by the risk team & compliance team for the process.
- Ensuring 100% compliance with risk & compliance guidelines by rigorously following KYC & CKYC procedures of the process.
- Ensuring regular feedback to prevent leakages, identification of patterns & trends to ensure no fraud applications go through the system.
- Preparing various reports – daily, weekly & monthly, for the stakeholders for analysis and business strategy meetings.
Accountant
Noble Souls NGO
06.2015 - 08.2017
- Maintaining books of accounts for the NGO along with all bookkeeping functions such as ‘income & expense accounts’, ‘journals’ and the like
- Maintaining accurate record of all donations received by the NGO.
- All accounting related functions like issuance of drafts, cash receipts, processing bills, recording day-to day expenses.
Account Executive
Sushiel Shandilya & Co.
11.2014 - 05.2015
- Fetching various client reports for the stakeholders.
- Auditing cases and forwarding the findings to the stakeholders.
Education
Bachelor of Commerce -
Delhi University
01.2014
Skills
- KYC compliance
- AML procedures
- Document analysis
- Stakeholder management
Timeline
Lead Analyst - KYC
American Express Banking Corporation
04.2021 - Current
Quality Analyst: On the payroll of Globiva Services Pvt. Ltd.
American Express Banking Corporation
09.2018 - 06.2020
Accountant
Noble Souls NGO
06.2015 - 08.2017
Account Executive
Sushiel Shandilya & Co.
11.2014 - 05.2015
Bachelor of Commerce -
Delhi University