Gurminder Kaur

• Led end-to-end training program management, including course development, implementation, and quality assurance in LMS platforms (Cornerstone and LinkedIn Learning)

• Managed complete lifecycle of coursework requests including uploads, revisions, curriculum design, and event creation

• Developed clear, measurable learning objectives and created engaging content with visual elements to enhance information retention

• Conducted skill gap analyses and established training metrics aligned with key performance indicators

• Designed and executed region-specific training plans for new hires in collaboration with HR teams

• Coordinated certification-based training programs with external vendors and LMS partners, ensuring cost-effectiveness and performance improvement

• Implemented dynamic assignment tools for large-scale course scheduling across different career levels

• Tracked and reported training completion status through quick site dashboard, driving improved completion rates through timely progress updates

• Localized English courses for multiple languages to support global audience requirements

• Built strategic partnerships with key stakeholders to identify business needs and implement effective training solutions

• Streamlined processes by creating standardized request intake mechanisms and SOPs for team training

• Created and analyzed Qualtrics surveys to capture learner feedback for continuous course quality improvement

• Managed documentation and reporting through SharePoint, including attendance tracking and program metrics

• Provided technical support for LMS troubleshooting and platform optimization

• Led cross-functional initiatives to enhance professional development programs and training effectiveness

• Dealing with German clients.
• Designing deals.
• Data maintenance: client contacts.
• Led strategic planning initiatives to align projects with organizational goals.
• Developed and implemented policies to improve operational efficiency.
• Facilitated training sessions for staff on new systems and processes.
• Led initiatives to improve customer service levels throughout organization.

• Designing and conducting language classes.
• Developing curriculum for general and tailor-made training programs.
• Developed training materials for workshops to enhance participant learning experiences.
• Conducted interactive training sessions focusing on effective mentoring techniques.
• Collaborated with team members to design curriculum for diverse learner needs.
• Facilitated group discussions to encourage knowledge sharing among participants.