Summary
Overview
Work History
Education
Skills
Cricket
Work Availability
Quote
Timeline
Volunteer
Gurpartap Singh

Gurpartap Singh

Team Leader
Tarn Taran,Punjab

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Team Leader

Teleperformance
Mohali
01.2022 - Current
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
  • Fostered relationships with internal personnel to cultivate optimal service levels, attrition and quality.
  • Managed team, driving productivity and reducing process lags by training staff in best practices and procedures.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Education

Bachelor of Arts -

Himalayan Garhwal University
Utttarakhand
10.2017 - 05.2020

Skills

    Performance improvement

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Cricket

 

Cricket is my hobby and my passion. I have been playing cricket since I was a young boy, and I have always enjoyed the thrill and excitement of the game. I find cricket to be a challenging and rewarding sport, and it brings me a great sense of satisfaction and enjoyment.One of the reasons I love cricket is that it is a team sport. I enjoy working together with my teammates to achieve a common goal, and I find that the camaraderie and team spirit of cricket is unparalleled.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Try not to become a man of success. Rather become a man of value.
Albert Einstein

Timeline

Team Leader

Teleperformance
01.2022 - Current

Bachelor of Arts -

Himalayan Garhwal University
10.2017 - 05.2020
Gurpartap SinghTeam Leader