Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Gurpreet Kaur

Staff Engineer | Engineering Leader
Gurgaon

Summary

Passionate about creating reliable solutions in difficult environments.

Looking for a senior leadership role which provides opportunity to utilize my expertise and to learn and grow in the area of large scale distributed systems.

Overview

11
years of professional experience
4
years of post-secondary education

Work History

Gemini

Staff Software Engineer
10.2023 - 09.2024

Job overview

  • Pioneering Engineer: As first engineer from India team on core trading systems, led design, planning, and execution of new CPP service for ledger operations data, unblocking major phase launch. This resulted in 80% reduction in balance check latencies by optimizing data storage.
  • Operational Excellence Leadership: Spearheaded operational excellence for 22 services, including improving key service postures and mentoring Marketplace team to ensure high-quality OpEx outcomes. Standardized processes across regions by introducing service page templates and scripts, ensuring global consistency and alignment.
  • Incident Management & Automation: Played a key role in incident analysis and resolution for critical outages, such as web server down incidents and P2P reboot issues. Developed automation scripts that resolved balance discrepancies, enhancing incident response times and efficiency.

Compass

Senior Software Engineer
05.2021 - 01.2023

Job overview

  • Managed sub-team of 10 software engineers working on search services and search infrastructure platform.
  • Worked on Search Suggestion Ranking improvements, improved average rank of suggestion clicked from 2.56 to 1.73 enhancing search suggestions experience by 32%.
  • Led Redesign and delivery for Agent Search platform improving agent listing search latency by 73%.
  • Review search platform stability issues and worked on multiple efforts like strategically cleaning stale data, reducing search suggestion latencies, working on closing missing data gaps.

Expedia

Team Lead, SDE III
07.2017 - 05.2021

Job overview

  • Risk and Security Management: Led initiatives in Fraud Management System to onboard Customer/Supplier Accounts into RCM service, preventing collusion fraud and saving $750K.
  • Technical Development & Innovation: Developed Chargeback Handling platform and created the Document store service for secure document encryption and decryption.
  • Mentorship & Talent Development: Mentored junior and contract developers, managed cross-regional teams, and contributed to stakeholder management. Played a key role in recruiting by interviewing and assessing engineering candidates.

Snapdeal

Software Engineer 2
07.2015 - 07.2017

Job overview

  • Added support for multiple data- serialization protocols in REST API's. (json, pbuf)
  • Worked on centralized Caching using Redis. Reduced API response time by 60%.
  • Developed Refund verification flow to reduce frauds.
  • Created microservice Problem Identification Engine – It was used to evaluate and define Refund/Replacement rules.

BlacknGreen

Software Engineer
07.2013 - 07.2015

Job overview

  • Handled Backend Charging Server for VOIP Android Application.
  • Developed Event Based service to decide call flow logic for IVR calls.
  • Created Terminal Based UI for showing details of real time calls on System.
  • One of first members of newly created team, played every role: Tester, Server Configurations, Client communication.

Education

MD University

B.Tech
07.2009 - 06.2013

Skills

Java, C, Python, MySQL, Postgress, DynamoDB, MongoDB, ElasticSearch, RabbitMQ, Kafka, Redis, AWS, Docker, CI/CD (CircleCI, GitHub Actions), Git

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Timeline

Staff Software Engineer

Gemini
10.2023 - 09.2024

Senior Software Engineer

Compass
05.2021 - 01.2023

Team Lead, SDE III

Expedia
07.2017 - 05.2021

Software Engineer 2

Snapdeal
07.2015 - 07.2017

Software Engineer

BlacknGreen
07.2013 - 07.2015

MD University

B.Tech
07.2009 - 06.2013

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Gurpreet KaurStaff Engineer | Engineering Leader