Hi, I’m
Gurpreet Kaur
Staff Engineer | Engineering Leader
Gurgaon
Summary
Passionate about creating reliable solutions in difficult environments.
Looking for a senior leadership role which provides opportunity to utilize my expertise and to learn and grow in the area of large scale distributed systems.
Overview
11
years of professional experience
4
years of post-secondary education
Work History
Gemini
Staff Software Engineer
10.2023 - 09.2024
Job overview
- Pioneering Engineer: As first engineer from India team on core trading systems, led design, planning, and execution of new CPP service for ledger operations data, unblocking major phase launch. This resulted in 80% reduction in balance check latencies by optimizing data storage.
- Operational Excellence Leadership: Spearheaded operational excellence for 22 services, including improving key service postures and mentoring Marketplace team to ensure high-quality OpEx outcomes. Standardized processes across regions by introducing service page templates and scripts, ensuring global consistency and alignment.
- Incident Management & Automation: Played a key role in incident analysis and resolution for critical outages, such as web server down incidents and P2P reboot issues. Developed automation scripts that resolved balance discrepancies, enhancing incident response times and efficiency.
Compass
Senior Software Engineer
05.2021 - 01.2023
Job overview
- Managed sub-team of 10 software engineers working on search services and search infrastructure platform.
- Worked on Search Suggestion Ranking improvements, improved average rank of suggestion clicked from 2.56 to 1.73 enhancing search suggestions experience by 32%.
- Led Redesign and delivery for Agent Search platform improving agent listing search latency by 73%.
- Review search platform stability issues and worked on multiple efforts like strategically cleaning stale data, reducing search suggestion latencies, working on closing missing data gaps.
Expedia
Team Lead, SDE III
07.2017 - 05.2021
Job overview
- Risk and Security Management: Led initiatives in Fraud Management System to onboard Customer/Supplier Accounts into RCM service, preventing collusion fraud and saving $750K.
- Technical Development & Innovation: Developed Chargeback Handling platform and created the Document store service for secure document encryption and decryption.
- Mentorship & Talent Development: Mentored junior and contract developers, managed cross-regional teams, and contributed to stakeholder management. Played a key role in recruiting by interviewing and assessing engineering candidates.
Snapdeal
Software Engineer 2
07.2015 - 07.2017
Job overview
- Added support for multiple data- serialization protocols in REST API's. (json, pbuf)
- Worked on centralized Caching using Redis. Reduced API response time by 60%.
- Developed Refund verification flow to reduce frauds.
- Created microservice Problem Identification Engine – It was used to evaluate and define Refund/Replacement rules.
BlacknGreen
Software Engineer
07.2013 - 07.2015
Job overview
- Handled Backend Charging Server for VOIP Android Application.
- Developed Event Based service to decide call flow logic for IVR calls.
- Created Terminal Based UI for showing details of real time calls on System.
- One of first members of newly created team, played every role: Tester, Server Configurations, Client communication.
Education
MD University
B.Tech
07.2009 - 06.2013
Skills
Java, C, Python, MySQL, Postgress, DynamoDB, MongoDB, ElasticSearch, RabbitMQ, Kafka, Redis, AWS, Docker, CI/CD (CircleCI, GitHub Actions), Git
Web Applications, High Scale Designs, Low Level Design, Database Design, Enterprise Software, Performance Tuning, Quality Assurance, Security, Incident Response, SDLC
Strategic Planning, Software Architecture, Operational Analysis, Agile Methodologies, Talent Retention and Management
Timeline
Staff Software Engineer
Gemini
10.2023 - 09.2024
Senior Software Engineer
Compass
05.2021 - 01.2023
Team Lead, SDE III
Expedia
07.2017 - 05.2021
Software Engineer 2
Snapdeal
07.2015 - 07.2017
Software Engineer
BlacknGreen
07.2013 - 07.2015
MD University
B.Tech
07.2009 - 06.2013