GURPREET KAUR

• Organized and managed complex calendar of appointments, meetings, and travel arrangements for the CRO
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Prepared reports, presentations, agendas, minutes, and other documents as needed by the CRO.
• Assisted in developing policies and procedures pertaining to office administration matters.
• Assisted in organizing conferences, seminars and other events as directed by the executives.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Maintained company confidence and protected business operations by keeping sensitive information confidential.
• Opened, read and replied to e-mails, letters and correspondence on behalf of CRO
• Handled confidential and sensitive information with discretion and tact.
• Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
• Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
• Organized and coordinated conferences and monthly meetings.
• Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
• Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
• Reviewed incoming reports, applications and memos to determine workplace priorities.

Assisted the CEO with administrative tasks such as scheduling, travel arrangements, and expense reports.

• Organized meetings and conference calls for the CEO and ensured all necessary materials were prepared in advance.
• Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
• Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
• Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
• Maintained company confidence and protected business operations by keeping sensitive information confidential.
• Opened, read, and replied to e-mails, letters, and correspondence on behalf of the CEO
• Managed daily invoices, reports and proposals.
• Coordinated multiple schedules using online calendaring system.
• Developed and implemented event plans, including budgets, venues, catering, décor, entertainment and special guests.
• Coordinated with vendors to ensure timely delivery of materials for events.
• Collaborated with marketing teams to create promotional materials for events.
• Monitored event budgets to ensure accuracy and efficiency in spending.
• Created detailed timelines for events based on scope of work required by each department involved in process.

• Direct Reporting to The Director
• Prepare Agenda, Minutes, and Documentation for meetings, organizing, planning, and coordinating support for meetings, conferences
• Administrative follow-up
• On behalf of the Director, follow up and monitor the progress on action items decided in the meetings and expediting their resolution
• Provide a strictly private and confidential personal assistant role to the Director To manage his workload, assist him in his tasks in hand
• Handle business-personal tasks (e.g., personal records, expense claims, taxes, credit card and bank work, social clubs, frequent flyer accounts, etc.)
• Coordination with different departments & HODs
• Provides a bridge for smooth communication between the Director`s Office and internal departments
• Additional responsibilities of Operation work, which includes making all Business support reports, Data Coalition for meetings etc
• Fixing of Appointments & Calendar Management
• Managing daily schedule & communication through email, voice, messaging, etc
• Maintaining confidential documents
• Liaise with various departments
• Co-ordination and follow-up with sales team
• Collecting the MIS reports from different departments and submitting them periodically to the concerned Head
• Demonstrate highest level of integrity, intellectual honesty, and strong work ethic
• Have ability to influence, attention to detail and quick at work
• Ability to deal with people at various levels within and outside the organization.
• Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.

• Train tickets booking ,Taxi booking , Air Booking
• Guest House booking, Hotel Booking if needed, Maintain Stationery for the office
• Joining formalities, induction, exit formalities, Documentation offer letters, appointment letter, and other correspondence
• Meeting and greeting visitors at all levels of seniority
• Arrange travel plans for the vice president – domestic & International air ticketing, Hotel bookings, and Visa as well
• Information for internal & external communication –MOM, emails, presentations, reports
• Organizing and servicing meetings (producing agendas and taking minutes)
• Contact between the executives and company employees and clients
• Organizing and maintaining diaries and making appointments
• Dealing with incoming email, faxes and post, often corresponding on behalf of the Vice president
• Liaison with various Govt Departments
• Organizing and servicing meetings (producing agendas and taking minutes)
• Liaising with clients, suppliers and other staff
• Collaboratively worked with Human Resources for the Corporate Meetings,

• Key Responsibility:-
• Maintained a high level of customer satisfaction by providing accurate and helpful responses.
• check-in of Emirates flights as per shift
• All international connecting flights are handled by Air India Sats Pvt Ltd
• All international connecting flights
• Movement of crew from bay to boarding gate
• Clearing all the formality of customs, and immigration.
• Clearing formality of all TPLS/ Baggage declaration documents
• Assistance of VVIP/CIP Passengers with Great Care
• maintain data of all passengers handling flight
• Resolved customer complaints quickly and efficiently.