GURPREET SINGH
RAJPURA
Summary
Dynamic Collections Manager with over years thriving in high pressure, team atmospheres. Strong team leader with clear record of success meeting revenue and staff retention goals.
Goal-driven Collections Manager reduces delinquencies and mitigate risks. Prepared to bring years of in-depth experience to support needs.
Ambitious Collections Manager desiring to help companies get more money owed using tried and true tactics that work effectively. Eager to take on high-volume operations in industry.
Overview
3
3
years of professional experience
Work History
Inspection Officer
ESGI TOOLS PATIALA
11.2018 - 10.2019
- Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
- Examined [Products] for defects or issues, reported problems quickly and maintained high levels of accuracy.
- Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
- Evaluated items to assign grades and marked quality level, rejection status or acceptance.
COLLECTION AGENT
BAJAJ FINNSERV LTD
11.2019 - 07.2020
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Worked in call center environment handling manual and automatically dialed outbound calls.
COLLECTION AGENCY ONWER
BAJAJ FINSERV
08.2020 - 08.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Collection Manager
BAJAJ FINSERV
09.2021 - Current
- Contacted customers to discuss late payments and options for remitting amounts due.
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Processed payments and applied to customer balances.
Education
DIMPLOMA - Mechanical Engineering
CONTINENTIAL GROUP OF INSTITUTE
FATEHGARH SAHB05.2017
Bachelor of Arts - ARTS
IEC UNIVERSITY
HIMACHAL PARDESH 08.2020
Skills
- Predictive Dialers
- Social Perceptiveness
- Past Due Balance Management
- Collection Calls
- Employee Training Oversight
- Performance Strategies
Timeline
Collection Manager
BAJAJ FINSERV
09.2021 - Current
COLLECTION AGENCY ONWER
BAJAJ FINSERV
08.2020 - 08.2021
COLLECTION AGENT
BAJAJ FINNSERV LTD
11.2019 - 07.2020
Inspection Officer
ESGI TOOLS PATIALA
11.2018 - 10.2019
DIMPLOMA - Mechanical Engineering
CONTINENTIAL GROUP OF INSTITUTE
Bachelor of Arts - ARTS
IEC UNIVERSITY
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