Gardening
Gurpreet Singh
Business Project Manager/ Warehouse Manager
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations departments. Experienced in directing operations employees and keeping efficient productivity in accordance with management budget. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Professional Warehouse Manager offering more than 6 year plus of expertise in supervising and training 35 employees working in large warehouses. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting.
Overview
9
9
years of professional experience
Work History
Business Unit Project Manager
Supply Chain Solutions NZ (2021) LTD
04.2023 - 01.2024
- Full knowledge and experience in using an ERP system withing the organizations
- Researching & sourcing initiatives to improve profitability, client contract and relationships
- Update and review Standard Operating Procedures for Management and ensure the integrity of the process
- Actively support new business implementation
- Resolve escalated issues while retaining relationships with business
- Lead and participate in continuous improvement programs
- Motivate and lead the operations team to achieve high standard of performance, coaching and mentoring individuals and identifying development needs
- Provide financial analysis of site projects and CAPEX reporting
- Ensure Regulatory Compliance - Safety, DG, Environmental, BMS, etc - all times
- Monitoring storage capacity vs client forecasting and client's storage profiles
- Ensure the highest level of service is provided to internal, external customers and stakeholders
- All incidents, near misses and injuries are reported in accordance with the incident reporting procedures, including the timely reporting to public authorities when required
- Contribute to building a strong team ethos that facilitates continuous improvement and the creation of high-performance culture
- Actively work with IT team to upgrade WMS.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Warehouse Manager
Supply Chain Solutions NZ (2021) LTD
02.2019 - 04.2023
- Recruit, Train and Develop direct reports including Team Manager, Team Leader & Team Members
- Monitor operational KPIs, DIFOT, Costs Vs contract plans and Weekly P&L
- Liaise with management, suppliers and customers with respect to warehousing operations Promptly
- Highly organized and able to juggle competing priorities effectively under time pressure
- Understanding of the concept of providing a service to a client, in a third party contracted logistics environment with understanding of Supply Chain Management/Integrated Logistics
- Liaising with other professionals in the company and in other companies, including Clients, Senior Management, Accounts/Finance and IT department
- Participate in emergency drills or evacuations
- Coordinate work activities with Team Managers & Team Leaders
- Monthly training with Team Managers on WMS
- Awarded staff with The People's Choice and Best Personality annually under my leadership.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Team Manager
Supply Chain Solutions NZ (2021) LTD
06.2017 - 02.2019
- Communicate with customer services to achieve target within the required SLA
- Planning to increase productivity for inbound and Outbound processes
- Full responsibilities of warehouse operations
- Dealing with freight companies ensure they deliver freight on time
- Ensuring Customer Satisfaction by providing high standard service
- Managing the team - Responsible for hiring and training of the team members on WMS
- Follow company values and procedures
- Ensuring Health & Safety and Hygiene procedures and standards are adhered
- Implement strategic initiatives
- Support, develop and deliver solutions that enhance the operational delivery
- Develop business plan and its execution
- Develop and build relationships with customers and ability to present to new business opportunities
- Executing daily operation of the business
- Developing weekly and monthly P&L reports
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Looking at company's financial resources and allocating them as appropriate
- Liaising with other professionals in the company and in other companies, including account manager
- Build long-term relationships with new and existing customers
- Holder of MHE license for SP, RR, ESR and TSP
- Certificate on Health and Safety Level 1 &2
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
Team Leader
Supply Chain Solutions ND (2021) LTD
05.2016 - 06.2017
- Ensure all the orders are picked and packed with 100% accuracy
- Meet all clients TAT's as per their SLA
- Train all new staff on MHE, WMS
- Making sure all the staff have their PPE gears to perform their daily tasks
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Optimized resource allocation to maximize overall team output while minimizing costs.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Held weekly team meetings to inform team members on company news and updates.
Team Member
Supply Chain Solutions NZ (2021) LTD
03.2015 - 05.2016
- Picking, Checking, Packing and Finalizing orders according to customer requirement
- Stock Control by reporting all missing and Damage stock
- Cycle Count for each customer on daily basis for stock integrity
- H&S- report all incidents and accident for resolution
- Handling and Manifesting freight for all the carriers.
- Coordinated with client to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
- Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
Education
National Diploma in Business Level, Strategic Management (CRM), Entrepreneurship, Business communications, Marketing and sales operations, People management - Business Management
National Institute of Education
Auckland 01.2014 - 04.2016
Higher Secondary, Accountancy, Economics, Business Studies, Statistics, Mathematics, Informatics Practices -
Khalsa Collage
01.2013 -
Skills
Inventory Control
Customer Relationship Management
Shipping and receiving
Warehouse Operations
Transportation Coordination
WMS
ERP
Safety Management
Project Planning
Staff Management
Productivity Improvement
Administrative
Written & Verbal Communication
Customer service
Team building
Contact Details
69 Waituarua drive, Takanini, Auckland, New Zealand
Participation And Achievements
- First Aider
- DG Handler
- H&S L-1 & L-2
- Building Warden
- TFO
- Fork Hoist License
- Stock Picker License
- Reach Truck License
- Turret Truck License
References
References available on request.
Interests
Soccer
Cycling
Reading
Timeline
Business Unit Project Manager
Supply Chain Solutions NZ (2021) LTD
04.2023 - 01.2024
Warehouse Manager
Supply Chain Solutions NZ (2021) LTD
02.2019 - 04.2023
Team Manager
Supply Chain Solutions NZ (2021) LTD
06.2017 - 02.2019
Team Leader
Supply Chain Solutions ND (2021) LTD
05.2016 - 06.2017
Team Member
Supply Chain Solutions NZ (2021) LTD
03.2015 - 05.2016
National Diploma in Business Level, Strategic Management (CRM), Entrepreneurship, Business communications, Marketing and sales operations, People management - Business Management
National Institute of Education
01.2014 - 04.2016
Higher Secondary, Accountancy, Economics, Business Studies, Statistics, Mathematics, Informatics Practices -
Khalsa Collage
01.2013 -