Gurpreet Singh
Karnal
Summary
Experienced Cloud Operations Engineer specializing in AWS and automation, recognized for optimizing infrastructure and increasing uptime. Strong background in mentoring teams and improving incident response capabilities. Skilled in Python scripting, fostering collaboration to enhance operational performance. Focused on utilizing technology to create effective solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Cloud Operations Engineer
Acquia
Pune
11.2021 - Current
- Developed automation scripts in Python and Bash for efficient infrastructure provisioning and management.
- Managed AWS services, including EC2, S3, CloudFormation, Lambda, CloudWatch, IAM, and RDS for optimal performance.
- Ensured application uptime through proactive monitoring and performance tuning while meeting SLA requirements.
- Built event-driven automation with AWS Lambda and CloudWatch Events to address recurring issues automatically.
- Led incident response during on-call rotations, conducting root cause analysis and implementing sustainable fixes.
- Executed operational projects and collaborated cross-functionally to enhance cloud strategies.
- Mentored junior engineers on cloud best practices and automation techniques to improve team capabilities.
Sr. Cloud Operations Engineer
Acquia
Delhi
04.2019 - 11.2021
- Identified and applied critical OS and infrastructure patches to ensure compliance and security across AWS environments.
- Monitored system and application performance using SignalFx, Sumo Logic, and New Relic, ensuring availability and fast incident detection.
- Automated routine operational tasks and developed tooling to reduce manual efforts and improve efficiency.
- Automated infrastructure provisioning using Ansible and Cloud Formation.
- Investigated and implemented solutions for recurring operational issues, reducing alert noise and increasing system stability.
- Led the migration of complex applications to new infrastructure with zero/minimal downtime, ensuring seamless transitions.
- Worked closely with cross-functional teams to maintain application uptime and enhance cloud reliability.
Cloud Operations Engineer
Acquia
Delhi
01.2017 - 03.2019
- Supported day-to-day operations of cloud infrastructure hosted on AWS.
- Wrote utility scripts in Bash and Python to assist with operational tasks and reporting.
- Monitored application health and performance, raising and resolving alerts to ensure uptime and reliability.
- Assisted in on-call support rotations and participated in incident handling and postmortem analysis.
- Worked closely with senior engineers to document processes and improve operational runbooks.
Technical Advocate - Linux
Kayako Helpdesk Pvt. Ltd.
Gurgaon
10.2013 - 12.2016
- Managed Linux/Windows servers, deployed applications using Apache/IIS, PHP, and MySQL.
- Administered AWS EC2, S3, and handled routine infrastructure operations and automation using Shell scripts.
- Monitored performance using Munin, Nagios, and Linux tools; resolved issues related to disk, CPU, and memory.
- Handled MySQL setup, performance tuning, user access, and data migrations.
- Managed Chef environment for app deployment and config management; resolved related issues.
- Supported SaaS infrastructure for Kayako, ensuring 24/7 availability and smooth patching/backups.
- Led server migrations, monitored applications, and troubleshot web/email/database stack issues.
Education
Bachelor of Science - Networking Technology
Sikkim Manipal University Distance Education
Manipal, Sikkim04.2015
Diploma - Architecture Assistanship
Govt. Polytechnic
Ambala06.2009
12th -
S.A.N Jain Sr. Sec. School
Ludhiana03.2006
10th -
Govt. Sr. Sec. School
Ambala City03.2004
Skills
- AWS services: S3, EC2, CloudFormation, CloudWatch, CloudTrail, RDS, VPC, VPN, Load balancers, Lambda, Route 53
- Scripting languages: Python, Bash
- Automation tools: Ansible, StackStorm
- Monitoring tools: Nagios, Sumo Logic, SignalFx, New Relic
- Container technologies: Kubernetes, Docker
- CI/CD tools: Jenkins
- Database management: MySQL
Certification
- Redhat Certified System Administrator, 2013
- Redhat Certified Engineer, 2013
- Certified Kubernetes Administrator (CKA), 2021
- Certified Kubernetes Application Developer (CKA), 2021
Hobbies and Interests
- Listening to music
- Watching movies
- Watching cricket
- Travelling to new places
Languages
- English
- Hindi
- Punjabi
Personal Information
- Place of Birth: Ambala
- Date of Birth: 07/27/88
- Nationality: Indian
Timeline
Lead Cloud Operations Engineer
Acquia
11.2021 - Current
Sr. Cloud Operations Engineer
Acquia
04.2019 - 11.2021
Cloud Operations Engineer
Acquia
01.2017 - 03.2019
Technical Advocate - Linux
Kayako Helpdesk Pvt. Ltd.
10.2013 - 12.2016
Bachelor of Science - Networking Technology
Sikkim Manipal University Distance Education
Diploma - Architecture Assistanship
Govt. Polytechnic
12th -
S.A.N Jain Sr. Sec. School
10th -
Govt. Sr. Sec. School
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