New Learnings, Music & Cricket
Gurpreet Singh
Zirakpur, Punjab
Summary
Dynamic and results-driven EXIM Manager with over 15 years of experience in optimizing export operations and fostering strong international client relationships. Demonstrated expertise in trade compliance, contract negotiations, and implementing effective cost reduction strategies. Proven track record of driving revenue growth while enhancing global supply chain efficiency positions this professional as a key asset in any organization. Committed to leveraging industry knowledge and strategic insights to deliver exceptional results in complex logistics environments.
Overview
21
21
years of professional experience
Work History
SR MANAGER EXPORTS
XPhramasea Devices Pvt Ltd
Chandigarh , CH
11.2024 - 09.2025
- Responsible for the EXIM operations for the company.
- Prepared and processed import and export documentation(Pre and Post) according to customs regulations, laws or procedures.
- Prepared and submitted reports on import and export activity to management.
- Tracked shipments( Both Import & Export) processing through customs and other agencies and obtained clearances.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
EXIM HEAD
SK MINERALS AND ADDITIVES PVT LTD
Khanna, Punjab
09.2021 - 10.2024
- Coordinate import/export shipment activities, including customs clearance, and documentation.
- Develop and implement policies and procedures related to imports and exports.
- Timely dispatch of Export Post shipment documents and arrange documents for Import shipments for Custom clearance.
- Monitor and analyze import/export data to identify compliance issues, and take corrective actions.
- Maintain and update the import/export compliance database.
- Monitor and report on international trade trends and developments.
- Liaise with freight forwarders and other third parties to ensure timely and accurate
- Maintain and develop import/export processes and paperwork.
- Negotiate contracts with suppliers and customers.
- Ensure compliance with all applicable laws and regulations related to imports and exports.
- Develop and implement continuous improvement initiatives to optimize export-import operations.
- Perform export review and classification of customer deliverables on a daily basis.
- Evaluates processes to identify opportunities to reduce risks and/or costs for export control activities.
- Oversee all aspects of export operations, including documentation, shipping logistics, and regulatory compliance.
- Manage relationships with freight forwarders, customs brokers, and other logistics partners.
- Avail free trade agreement benefits on duty for the import shipments.
- Skilled at working independently and collaboratively in a team environment.
Exim Manager
Virgo Aluminum Ltd
09.2020 - 08.2021
- Responsible for the complete documentation, customs liaison, CHA coordination, and all related tasks of export and import shipments.
- Responsible for the tracking and clearance of aluminum scrap shipments, which also includes timely filling of BOE to avoid penalties and extra interest charges.
- Filling out BOEs on the basis of FTAs, where applicable,
- Created and transmitted accurate documentation to governmental agencies for all import/export activities.
- Oversaw timely and accurate Indian Customs filings and related documents to avoid any penalties on shipment.
- Compare customs clearance and other charges with different agents to lower the cost on a monthly or quarterly basis.
- Timely submission of mines certificate for all the import scrap shipments.
- Apply for the refunds to the importer if the material is not as per the agreement, and if the attachment percentage is higher.
- Served as an expert point of contact for internal and external questions and issues related to import and export.
- Completed paperwork, recognizing discrepancies, and promptly addressing them for resolution.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the concerned department.
- Participated in continuous improvement by generating suggestions and engaging in problem-solving activities to support teamwork.
- To process the import agency bills (CHA and freight forwarders) after checking all the charges.
- Meetings with CHA and freight forwarders for better services and to resolve the issues, if any from the company side.
Manager Exports/Imports
JTL INFRA LTD
06.2016 - 09.2020
- Monitoring of the shipments to ensure compliance and regulations.
- Maintenance of customer relations and participation in the organization's International sales activities.
- Marketing of products, Independent handling foreign buyers and developing new markets and sourcing of raw materials.
- Handling Indian Traders for Import-Export order booking.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Determined method of shipment and prepared bills of lading, invoices and other shipping documents
- Entered shipping information into computer system and estimated freight and postal rates.
- Assessment of new marketing and sales opportunities as well as presentation of those estimations to the respective managements
- Ensuring the efficiency and effectiveness of imports and exports laws
- Support and maintain ongoing documentation of logistics procedures related to daily functions.
- Ensures accurate product values and country of origin are provided in international transactions.
- Responsible to apply Export incentives with DGFT under "MEIS" scheme
- Responsible for the processing of freight bills, Rail Charges and other expenses related to shipment
- Responsible to apply advance license which help to save duty for import items.
- Delivered services to customer locations within specific timeframes.
- Actively listened to customers, handled concerns quickly and escalated major issues.
Sr. Executive Imports
STYLAM INDUSTRIES LTD
Chandigarh , CH.
03.2011 - 05.2016
- Responsible for the movement of Import Shipment from another country, ensuring the transit and delivery is made on time.
- Manage the transportation of goods as per procedure, by Air, Sea or by Road.
- Responsible for arranging and completing all associated paperwork, which documents the nature of the goods being imported from abroad and that they are legal and legitimate.
- Coordinate with Overseas, Carrier, Shipping agent and Freight forwarder.
- To understand and follow the import-export policies
- Coordinate with warehouse for unloading import cargo.
- Required to check goods in as they arrive against paperwork to ensure all goods ordered are accounted for.
- Negotiate with Suppliers and respective people relating to price quotations.
- To performs miscellaneous job-related duties as assigned.
- Follow company policies and regulations, and implementation of the same.
- Arrange vessel bookings for both Import/Export Shipments.
- Timely and smoothly custom clearance of all the shipments.
- To negotiate & arrange low Sea-freights, Rail freights & Road Transport.
- Liaising with Customs for the timely credit of Duty Drawback and IGST Refunds.
- To arrange vessel space for the urgent shipments.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency..
- Conducted monthly inventories of raw materials and components on work floor.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
Cluster API Lead
Reliance Communication Ltd
02.2007 - 03.2011
- Ensuring complete and proper Customer Services to all the Customers through all Channels
- Resolution of all the complaints within SLA
- Prepare Daily, Weekly & Monthly MIS of Customer Complaints from the system reports
- Looking after CAF Audit Process of both Prepaid and postpaid both
- Doing CAF v/s System audit for new acquisitions for postpaid and prepaid both
- Coordinating with the cluster Channel partners and distributors for timely CAF Submission
- Ability to train motivates and supervise channel for documentation as per VTM
- Responsible for timely updation of AV and CV.
Customer Service Representative
Tata TeleServices Ltd
01.2005 - 02.2007
- Handling CAF Management team and to ensure the timely dispatch of CAF to warehouse
- Visiting different Channel location to train the channel team and providing resolution to their queries and problem faced by them
- Coordinating with the AV agency for prepaid and postpaid both for the proper verification
- Providing resolution to the channel partners and distributors regarding different queries
- Training Channel partners for CAF uploading in the systems and Documentation Process
- Achievements:
- Maintained 1st or 2nd position in circle in first three bills Collection.
Education
MBA - SCM ( Major in Logistics)
05-2018
Bachelor of Arts - ARTS
05-2005
Skills
Interests
D.O.B
30-06-1983
Timeline
SR MANAGER EXPORTS - XPhramasea Devices Pvt Ltd
11.2024 - 09.2025
EXIM HEAD - SK MINERALS AND ADDITIVES PVT LTD
09.2021 - 10.2024
Exim Manager - Virgo Aluminum Ltd
09.2020 - 08.2021
Manager Exports/Imports - JTL INFRA LTD
06.2016 - 09.2020
Sr. Executive Imports - STYLAM INDUSTRIES LTD
03.2011 - 05.2016
Cluster API Lead - Reliance Communication Ltd
02.2007 - 03.2011
Customer Service Representative - Tata TeleServices Ltd
01.2005 - 02.2007
IIMT - MBA, SCM ( Major in Logistics)
Govt College 46 - Bachelor of Arts, ARTS