GURPREET SINGH
EXIM / Logistics Specialist
ZIRAKPUR
Summary
Accomplished EXIM/Logistics Manager years of success orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrive in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.
Overview
21
21
years of professional experience
1
1
Language
Work History
SR.MANAGER EXPORTS
XPHARMASEA DEVICES PVT LTD
10.2024 - 08.2025
- Responsible for the export of medical equipment, with all the required documents and permissions.
- Coordinate with the shipping line and freight forwarders for the sea/air freight.
- Ensure to provide the accurate pre- and post-shipment documents without any discrepancies.
- Established strong relationships with international clients, ensuring long-term partnerships.
- To Ensure GW/NW mentioned in PL is accuartes and as per the loading standards.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- To obtain the required certificates from the drugs and respective government departments.
- Enhanced company reputation by driving successful initiatives that addressed client pain points effectively.
- Filling and maintaining of export documents and Excel sheets.
Logistics Head
SK MINERALS AND ADDITIVES PVT LTD
10.2021 - 09.2024
- Coordinate import/export shipment activities, including customs clearance, and documentation.
- Develop and implement policies and procedures related to imports and exports.
- Timely dispatch of Export Post shipment documents and available documents for Import shipments for clearance.
- Monitor and analyze import/export data to identify compliance issues, and take corrective actions.
- Maintain and update the import/export compliance database.
- Monitor and report on international trade trends and developments.
- Liaise with freight forwarders and other third parties to ensure timely and accurate import/export processes and paperwork.
- Negotiate contracts with suppliers and customers.
- Ensure compliance with all applicable laws and regulations related to imports and exports.
- Develop and implement continuous improvement initiatives to optimize export-import operations.
- Perform export review and classification of customer deliverables on a daily basis.
- Evaluates processes to identify opportunities to reduce risks and/or costs for export control activities.
- Oversee all aspects of export operations, including documentation, shipping logistics, and regulatory compliance.
- Manage relationships with freight forwarders, customs brokers, and other logistical partners.
- Avail free trade agreement benefits on duty for the import shipments.
- Skilled at working independently and collaboratively in a team environment.
Exim Manager
Virgo Aluminum LTD
09.2020 - 08.2021
- Responsible for the complete documentation, customs liaison, CHA coordination, and all related tasks of export and import
shipments. - Responsible for the tracking and clearance of aluminum scrap shipments, which also includes timely filling of BOE to avoid
penalties and extra interest charges. - Filling out BOEs on the basis of FTAs, where applicable, Created and transmitted accurate documentation to governmental agencies for all import/export activities.
- Oversaw timely and accurate Indian Customs filings and related
documents to avoid any penalties on shipment. - Compare customs clearance and other charges with different agents to lower the cost on a monthly or quarterly basis.
- Timely submission of the mines certificate for all the import scrap shipments.
- Apply for the refunds to the importer if the material is not as per the agreement, and if the attachment percentage is higher.
- Served as an expert point of contact for internal and external questions and issues related to import and export.
- Completed paperwork, recognizing discrepancies, and promptly addressing them for resolution.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the concerned department.
- Participated in continuous improvement by generating suggestions and engaging in problem-solving activities to support teamwork.
- To process the import agency bills (CHA and freight forwarders), after checking all the charges.
- Meetings with CHA and freight forwarders for better services, and to resolve the issues, if any, from the company side.
Logistics Manager
JTL INFRA LTD
06.2016 - 09.2020
- Monitoring of the shipments to ensure the compliance regulations.
- Search for possibilities to reduce taxes.
- Maintenance of customer relations and participation in the organization's sales activities.
- Assessment of new marketing and sales opportunities as well as presentation of those estimations to the respective managements.
- Review daily shipment exceptions and resolve with service providers to ensure timely flow of freight.
- Assist coworkers and those in other departments to successfully perform job tasks and functions when necessary.
- Support and maintain on going documentation of logistics procedures related to daily functions.
- Ensures accurate product values and country of origin are provided in international transactions and trade programs.
- Communicate with appropriate internal/external customers, including trading desks, loading facilities, shipping lines freight, forwarders & CHAs.
- Comparing and finalize Sea freight, Rail freight and road transportation with best and low rates.
- Invoice, Packing List as per L/C condition, bill of exchange, declarations as per L/C.
- Maintain export files in an organized and catalogued system.
- Assist with import & export regulations and compliance training sessions.
- Responsible to apply Export incentives with DGFT under "MEIS" scheme.
- Responsible for the processing of freight bills, Rail Charges and other expenses related to shipment.
- Responsible to apply advance license which help to save duty for import items.
- Key Responbillties:.
- Arrange vessel bookings for both Import/Export Shipments.
- Timely and smoothly custom clearance of all the shipments.
- To negotiate & arrange low Sea-freights, Rail freights & Road Transport.
- Liaising with Customs for the timely credit of Duty Drawback and IGST Refunds.
- To arrange vessel space for the urgent shipments.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Conducted monthly inventories of raw materials and components on work floor.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
Sr.Executive Imports
STYLAM INDUSTRIES LTD
04.2011 - 05.2016
- Responsible for the movement of goods from another country, ensuring the transit and delivery is made on time.
- Manage the transportation of goods as per procedure, by Air, Sea or by Road.
- Responsible for arranging and completing all associated paperwork, which documents the nature of the goods being imported from abroad and that they are legal and legitimate.
- Coordinate with Overseas, Carrier, Shipping agent and Freight forwarder.
- To understand and follow the import export policies.
- Coordinate with warehouse for unloading import cargo.
- Required to check goods in as they arrive against paperwork to ensure all goods ordered are accounted for.
- Negotiate with Suppliers and respective people relating to price quotations.
- To performs miscellaneous job-related duties as assigned.
- Follow company policies and regulations, and implementation of the same.
Cluster API Lead
Reliance Communication Ltd | Kota, Rajasthan
02.2007 - 03.2011
- Ensuring complete and proper Customer Services to all the Customers through all Channels.
- Resolution of all the complaints within SLA.
- Prepare Daily, Weekly & Monthly MIS of Customer Complaints from the system reports.
- Looking after CAF Audit Process of both Prepaid and postpaid both.
- Doing CAF v/s System audit for new acquisitions for postpaid and prepaid both.
- Coordinating with the cluster Channel partners and distributors for timely CAF Submission.
- Ability to train motivates and supervise channel for documentation as per VTM.
- Responsible for timely updation of AV and CV.
Sr.Executive
Tata TeleServices Ltd, Mohali
01.2005 - 02.2007
- Handling CAF Management team and to ensure the timely dispatch of CAF to warehouse.
- Visiting different Channel location to train the channel team and providing resolution to their queries and problem faced by them.
- Coordinating with the AV agency for prepaid and postpaid both for the proper verification.
- Providing resolution to the channel partners and distributors regarding different queries.
- Training Channel partners for CAF uploading in the systems and Documentation Process.
- Achievements:.
- Maintained 1st or 2nd position in circle in first three bills Collection.
- Achieved 1st Positions for Kota Cluster in Pan Rajasthan ( Among 7 Clusters) Sr .Customer Services Representative North Hub-ii, Responsible for the activation of new Post-Paid Landline, Mobiles & PTB.
- Responsible for the refund of customers for both pre-paid as well as postpaid.
- Handling prepaid complaints & queries of team in terms of technical testing and providing resolution to the customer.
- Independently handled the Punjab Haryana & Himachal Pradesh Prepaid complaints.
- Handling all the complaints regarding call processing, Handset and data related for all Prepaid CMO & WALKY customers.
- Responsible for Coordinating with the different cross functional Departments for customer complaints Resolution.
- Responsible for SLA adherence and complaint management function.
- Maintaining daily escalation report thus ensuring resolution of various complaints and requests from other departments for zero escalation.
- Responsible for managing the internal helpline for J.E's to handle complaint closures for zero escalation.
- Maintained high levels of successful contacts for the closures of complaints and follow up.
Education
Bachelor of Arts -
Panjab University
01.2005
MBA - Logistics And Supply Chain Management
IIMT
Delhi06.2018
Skills
- Export Import Management
- Logistics Management
- Freight Negotiations
- Customs Laws
- Team Management
- EXIM Documentation
Timeline
SR.MANAGER EXPORTS
XPHARMASEA DEVICES PVT LTD
10.2024 - 08.2025
Logistics Head
SK MINERALS AND ADDITIVES PVT LTD
10.2021 - 09.2024
Exim Manager
Virgo Aluminum LTD
09.2020 - 08.2021
Logistics Manager
JTL INFRA LTD
06.2016 - 09.2020
Sr.Executive Imports
STYLAM INDUSTRIES LTD
04.2011 - 05.2016
Cluster API Lead
Reliance Communication Ltd | Kota, Rajasthan
02.2007 - 03.2011
Sr.Executive
Tata TeleServices Ltd, Mohali
01.2005 - 02.2007
MBA - Logistics And Supply Chain Management
IIMT
Bachelor of Arts -
Panjab University