Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Gurpreet Singh

Gurpreet Singh

Mullanpur Garib Dass

Summary

Dynamic professional with proven expertise in customer service at Teleperformance, excelling in conflict resolution and team collaboration. Leveraged time management skills to enhance customer satisfaction, achieving a 95% resolution rate. Adept at maintaining detailed records and utilizing support tools to drive success. Committed to delivering exceptional service and fostering positive client relationships.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Teleperformance
Mohali Quark city
01.2025 - Current
  • Provided prompt assistance to customers via phone and online chat.
  • Resolved customer inquiries and issues using company support tools.
  • Maintained accurate records of customer interactions in the database.

Education

BHM ( BACHELORS OF HOTEL MANAGEMENT) - Hotel Management

Ryat Bhura University
Kurali
08.2025 - 01.2026

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Time management

Languages

Punjabi
First Language
English
Advanced (C1)
C1

Timeline

BHM ( BACHELORS OF HOTEL MANAGEMENT) - Hotel Management

Ryat Bhura University
08.2025 - 01.2026

Customer Service Representative

Teleperformance
01.2025 - Current
Gurpreet Singh