Gurpreet Singh Chandla
New Delhi
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Highly effective communicator and a leader with proven ability to build long term relationship by establishing a high level of confidence and trust.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Genpact
Noida
04.2023 - Current
- Possesses good knowledge of end to end P2P process and allocate daily work to the team members as per the business requirements.
- Analyze, audit and resolve payable issues to ensure accurate on time payments and measuring the POT. An arrange client calls on weekly basis related to business improvements.
- Good knowledge of processing and handling all kinds of escalations, reporting and reconciliation. Even, Proficient at maintaining cordial relationship with vendors.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Management Trainee
Genpact
Noida
07.2019 - 03.2023
- Act as the expertise in the process and became an SME within a short span of time and started to work on the main areas of the process.
- Stabilize the process and responsible for auditing the activity performed by the peers to reach the desired target along with accuracy and even responsible for SOP reviews and updating it on timely basis.
- Verified details of transaction including funds available and total balance in accounting system (AP tracking) and create tracking report to check due vendor invoices.
- Responsible for performing routine accounts payable work and assisting in preparation of all kind of report and dashboard and prioritizing the urgent queries and resolving to avoid escalation.
- Acted on training and mentoring opportunities to set team members up for success.
Senior Executive
EXL Services Pvt. Ltd.
Noida
01.2018 - 06.2019
- Handling and reconciling all discrepancies and clear invoices for payment on TAT.
- Prepare all kind reports for all the transactions which were going to present in client calls and even prepare the ageing report for the client.
- Accountable for providing payment status through emails/calls to vendors with the queries regarding return, rejection and refund.
- Handling GMB (Generic mail box) queries, payment rejection queries and resolving with the deadline and even participated in special projects to increase productivity, automation in duplicate report and make meaningful impact on company and mission.
- Communicated with vendors to build valuable relationships and achieve operational targets.
Senior Process Associate
HP Inc.
Bangalore
01.2017 - 12.2017
- Consistently achieved all deadlines, including those requiring month-end reporting.
- Conduct weekly & daily huddles to discuss error trends and root cause analysis for error and assist staff members in resolving problems and issues that arise with customers.
- Utilized SAP to automate preparation of accounting reports and working on SAP to ensure that dataflow happens to downstream SAP systems for other teams to action on it.
- Developed and maintained process documentation providing enterprise-level analysis and operational insights.
Process Associate
HP Inc.
Bangalore
07.2014 - 12.2017
- Accurate and efficient, creation and maintenance of both internal and external vendors in HP vendor database (SAP).
- Finding out the reasons for the invoices on hold & being delay in payment and even enquiring the reasons for payment rejections in exception list and working effectively to rectify the same.
- Prepared and filed financial statements such as balance sheets and income statements.
- Clearing High Volume, backlogs and supporting the team member whenever required and even issuing daily volume tracker.
Education
MBA - Banking And Financial
NMIMS UNIVERSITY
Mumbai05.2023
Bachelor of Business Management - Finance
Presidency College, Bangalore University
Bangalore05.2014
PUC - Commerce
West Guwahati Commerce College
Guwahati04.2011
HSLC -
Cambridge Public School, CBSE
Guwahati04.2009
Skills
- Microsoft Office Expertise
- Escalation Management
- SLA Management
- Vendor Management
- Operations Management
- Financial Reconciliation and reporting
- Financial Management
Affiliations
- Received many appreciation from the clients and vendors for having delighted them by speedy processing and quick turnaround time.
- Won best and outstanding performance award several times during the tenure.
- Won reward and recognition with in 6 months of joining.
Languages
English
Advanced
C1
Hindi
Advanced
C1
Bengali
Upper Intermediate
B2
Punjabi
Intermediate
B1
Assamese
Intermediate
B1
Technical Skills
- SAP.
- Mainframe.
- Oracle.
- MS office.
Additional Information
- Father’s Name : - Daljeet Singh Chandla.
- Date of Birth : - 08/01/1992.
- Gender : - Male.
- Marital Status : - Single.
- Nationality : - Indian.
DECLARATION: The above-furnished details are true to the best of my knowledge & belief.
DATE -
PLACE -
SIGNATURE - Gurpreet Singh Chandla
Timeline
Assistant Manager
Genpact
04.2023 - Current
Management Trainee
Genpact
07.2019 - 03.2023
Senior Executive
EXL Services Pvt. Ltd.
01.2018 - 06.2019
Senior Process Associate
HP Inc.
01.2017 - 12.2017
Process Associate
HP Inc.
07.2014 - 12.2017
MBA - Banking And Financial
NMIMS UNIVERSITY
Bachelor of Business Management - Finance
Presidency College, Bangalore University
PUC - Commerce
West Guwahati Commerce College
HSLC -
Cambridge Public School, CBSE
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