Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Professional Development
Generic
Gurprit Singh

Gurprit Singh

Bangalore

Summary

Cloud Engineer with expertise in Microsoft Azure IaaS and PaaS services, specializing in virtual machines, networking, storage, App Services, and Azure SQL. Experienced in designing and managing scalable cloud infrastructure using Terraform and infrastructure-as-code practices. Proficient in Python and PowerShell for automation and configuration management, enhancing operational efficiency. Demonstrated ability in utilizing Azure Monitor and Log Analytics for observability and incident response in DevOps environments.

Overview

13
13
years of professional experience
1
1
Certificate

Work History

Cloud Support Engineer

Wipro Technology
Bangalore
07.2016 - Current
  • Oversaw Azure cloud monitoring utilizing Datadog, Splunk, and Sentinel.
  • Deployed software updates, patches, and hotfixes across multiple cloud environments.
  • Conducted vulnerability assessments via Azure Security Center to ensure compliance and mitigate risks.
  • Developed custom automation tools using Python, PowerShell, and Terraform for routine task management in public cloud environments.
  • Managed ITIL-based change requests through ServiceNow to maintain secure update cycles.
  • Created migration plans for transitioning applications from on-premises systems to cloud platforms.
  • Collaborated with cloud architects to design scalable infrastructures, enhancing disaster recovery capabilities.
  • Evaluated emerging technologies in Cloud computing for potential integration within the organization.

Datacenter Operations Engineer

RENOVISION AUTOMATION PVT LTD
Kolkata
03.2014 - 07.2016
  • Installed and maintained Microsoft Windows Server environments (2003/2008/2012) for reliable performance.
  • Delivered remote technical assistance, focusing on server hardening and ILO configuration to enhance reliability.
  • Troubleshot hardware issues with HP servers (DL380 G3, G4, G5), increasing service availability by 20%.
  • Deployed Symantec Antivirus across servers and clients, ensuring timely security patch applications.
  • Utilized HPSM tools for efficient monitoring and resolution of technical issues.
  • Reviewed and revised operations guidelines to improve administrative and maintenance procedures for storage.
  • Configured network devices, including firewalls, routers, switches, and VPNs for robust connectivity.
  • Conducted IT infrastructure audits to identify improvement opportunities.

Customer Support Engineer

ALLIED DIGITAL SERVICES LTD
Kolkata
11.2011 - 03.2014
  • Provided hands-on support for desktop and network environments, managing OS installations, domain integrations, and prompt troubleshooting that averaged over 30 technical support tickets per day.
  • Customized network solutions by integrating new applications, enhancing system functionality in line with organizational needs.
  • Managed data backup operations, software installations (including Microsoft Office), and peripheral setups (printers, scanners, SAP deployments) to ensure continuous performance and security.
  • Configured departmental routers and VLANs, maintaining steady network performance and operational security.
  • Received multiple recognitions, including a trophy for exceptional performance in DCS 2016 and an award for excellence in customer support engineering.

Education

BSc - Mathematics

Vinoba Bhave University
Hazaribagh, Jharkhand
01.2011

Higher Secondary Certificate (10+2) -

H.S.M.S College
Jharkhand
01.2008

Secondary School Certificate (10th) -

High School
Jharkhand
01.2005

Skills

  • Cloud infrastructure management
  • Log analytics and monitoring
  • Application performance analysis
  • Security protocols and management
  • PowerShell scripting
  • Infrastructure as code
  • Group policy configuration
  • Network services administration
  • Patch and vulnerability oversight
  • Incident response coordination
  • ServiceNow and HPSM proficiency
  • Data-driven enhancements
  • Communication skills
  • Cross-functional teamwork
  • Business continuity planning
  • Cost optimization strategies
  • Process documentation practices
  • Scripting languages expertise
  • Cloud automation techniques
  • DevOps methodologies
  • Team collaboration strategies
  • Role-based access control management
  • Identity governance

Certification

Microsoft Certified: Azure Fundamentals (AZ900), I265-3558, 05/14/22

Accomplishments

  • Trophy & Award Certificate for outstanding performance in DCS 2016
  • Certificate of Excellence in Customer Support Engineering from the CEO
  • Wipro Circle Points for consistent, on-time project delivery

Timeline

Cloud Support Engineer

Wipro Technology
07.2016 - Current

Datacenter Operations Engineer

RENOVISION AUTOMATION PVT LTD
03.2014 - 07.2016

Customer Support Engineer

ALLIED DIGITAL SERVICES LTD
11.2011 - 03.2014

BSc - Mathematics

Vinoba Bhave University

Higher Secondary Certificate (10+2) -

H.S.M.S College

Secondary School Certificate (10th) -

High School

Professional Development

  • Regular review and refinement of technical profile to align with evolving industry standards; incorporation of targeted keywords such as 'multi-cloud' and 'containerization' to improve resume resonance with automated screening tools and hiring managers.
  • Emphasis on key metrics—demonstrated improved system uptime, cost savings from automation, and faster ticket resolution—to showcase tangible business impact.
  • Core proficiency in Microsoft Azure supplemented by ongoing coursework and certifications in AWS and Google Cloud, bolstering multi-cloud support capabilities.
  • Regular participation in targeted workshops, seminars, and industry events to stay current with emerging technologies and best practices while expanding professional networks with industry experts.

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