Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Hobbies and Interests
Timeline
CustomerServiceRepresentative
Gursewak Singh

Gursewak Singh

KORBA,C.G

Summary

I am a multi-skilled professional combining the art of creativity with the science of sales and customer engagement. As a Sales Trainer, I empower teams to perform with confidence; as a Graphic Designer, I transform ideas into impactful visuals; and as a Customer Relationship Manager, I build trust through clear communication and meaningful connections. I bring energy, adaptability, and a results-driven mindset to everything I do.

Overview

16
16
years of professional experience

Work History

AUTOMOBILE SALES TRAINER

KRISHNA KIA
KORBA, CG
10.2022 - Current
  • Demonstrated ability to create engaging and informative training materials, including user guides and online tutorials.
  • Strong experience designing and delivering interactive training modules for IDT software, focusing on user functionality.
  • Proficient in conducting hands-on workshops, providing step-by-step guidance on system navigation and features.

FLOOR MANAGER

SAHEB PREMIUM
08.2014 - 12.2021
  • Serving customer's. Dealing with any queries or complaints.
  • Advising customer's on their purchases.
  • Ordering, managing and taking out stock.

OPERATIONS MANAGER

Reliance Life Insurance Co Ltd.
02.2010 - 05.2012
  • To ensure all proposals/Renewals received.
  • Handling NB usage of Portal/System Module.
  • Handling Scrutiny of Individual & Bancassurance.
  • Inward/Outward through MODES.
  • Requirement - Individual.
  • Maintain off line Excel files.

RECRUITING MANAGER

GIXPRO Inc.
GURUGRAM, HARYANA
06.2007 - 08.2009
  • Find the right candidate according to the requirement, Scan the technical and communication skills & forward the details for further interview.
  • I used to make outbound calls, emails and also used to receive calls from USA company.
  • Successfully optimized the recruitment process.
  • Led end to end recruitment efforts for a fast paced tech startup. Resulting in a 40% increase in hiring efficiency.

CUSTOMER CARE EXECUTIVE

BSNL Bharat Sanchar Nigam.
07.2005 - 07.2006
  • Excellent Typing Skills.
  • Moderate computer skills, PC & Internet.
  • Knowledge of Microsoft Windows.
  • Knowledge of Microsoft Word.
  • Excellent Customer Service Skills.
  • Professional Phone Manner.
  • Excellent written communication and documentation skills.
  • Maintain basic knowledge of Employee Benefits.

Education

B.COM - undefined

Guru Ghasidas University

GRAPHICS DESIGNER - undefined

MAAC ACADEMY

OMEGA MAYA (PROFESSIONAL CERTIFICATE) - undefined

MAAC (Maya Academy of Advanced Cinematics)
06.2008

Autodesk Combustion Certificate of Completion - undefined

MAAC (Maya Academy of Advanced Cinematics)
06.2008

Specilization in Digital Film Making and Visual FX - undefined

ANIMATIONS & GRAPHICS (ARENA MULTIMEDIA)
08.2006

Advertisment & Public Relations

ALL INDIAN INSTITUTE OF MANAGEMENT STUDIES
09.2004

MBA - Human Resource Management

National Institute of Management

Skills

  • Data Analysis & Interpretation
  • Communication
  • Problem-Solving
  • Teamwork
  • Excellent Typing Skills
  • Moderate computer skills, PC & Internet
  • Knowledge of Microsoft Windows
  • Knowledge of Microsoft Word
  • Excellent Customer Service Skills
  • Professional Phone Manner
  • Excellent written communication and documentation skills
  • Maintain basic knowledge of Employee Benefits

Languages

Korbai
English
Hindi
Punjabi

Personal Information

Title: Sales Training, Design & Client Relations Specialist

Hobbies and Interests

  • Playing Billiards
  • Listening Music
  • Graphics Designing

Timeline

AUTOMOBILE SALES TRAINER

KRISHNA KIA
10.2022 - Current

FLOOR MANAGER

SAHEB PREMIUM
08.2014 - 12.2021

OPERATIONS MANAGER

Reliance Life Insurance Co Ltd.
02.2010 - 05.2012

RECRUITING MANAGER

GIXPRO Inc.
06.2007 - 08.2009

CUSTOMER CARE EXECUTIVE

BSNL Bharat Sanchar Nigam.
07.2005 - 07.2006

B.COM - undefined

Guru Ghasidas University

GRAPHICS DESIGNER - undefined

MAAC ACADEMY

OMEGA MAYA (PROFESSIONAL CERTIFICATE) - undefined

MAAC (Maya Academy of Advanced Cinematics)

Autodesk Combustion Certificate of Completion - undefined

MAAC (Maya Academy of Advanced Cinematics)

Specilization in Digital Film Making and Visual FX - undefined

ANIMATIONS & GRAPHICS (ARENA MULTIMEDIA)

Advertisment & Public Relations

ALL INDIAN INSTITUTE OF MANAGEMENT STUDIES

MBA - Human Resource Management

National Institute of Management
Gursewak Singh