Results-driven travel industry professional with great sales, service and planning abilities. Focused on increasing sales and retaining key business with proactive strategies and above-and-beyond support. Excels under pressure and in fast-paced environments with great multitasking abilities.
Overview
6
6
years of professional experience
Work History
Travel Consultant
Smartcall infotech pvt ltd.
01.2024 - Current
Provided customers with detailed information about travel destinations and packages.
Developed customized travel plans to meet customer needs and preferences.
Created itineraries for customers, flight booking reservations.
Assisted customers in making changes to existing itineraries or canceling trips.
Resolved any issues related to travel plans and services.
Responded promptly to customer inquiries via phone, email, or in-person contact.
Helped clients achieve the lowest fares and minimize the risks of penalties.
Senior Sales Executive
Pahwa Automobiles Pvt. Ltd.
07.2019 - 11.2020
Followed up with prospects on a regular basis to ensure satisfaction with services provided.
Negotiated contracts with customers to secure sales deals.
Maintained accurate records of all sales activities in the company's CRM system.
Developed new business opportunities and partnerships.
Enhanced sales by presenting customers with specific solutions.
Conducted market research to identify potential customers and their needs.
Generated leads through cold calling, online searches, and referrals from existing clients.