GURSIMRAN KAUR

• Implemented Azure Virtual Machines, Azure Networking solutions including Virtual Networks, Azure SIte recovery DR solution , firewall , hubs ,Load Balancers, Vnets , scaling plans, AVD's, Vnet peering , Express routs
• Automated infrastructure provisioning/ deprovisioning on Azure with KQL Queries and Automation accounts.
• Conducted Proofs-of-Concept for migrating on-premises workloads to Citrix DaaS on Microsoft Azure, resulting in a decrease in user login time from 178 sec to 90 sec.
• Troubleshooting escalated issues and performing all types of log analysis using Procmon ,Xperf , CDF network troubleshooting using Wireshark , crash dump analysis with winDBG
• Automated user account provisioning, maintenance, and de-provisioning using Powershell and KQL to improve efficiency and accuracy.
• Using new, more efficient instances and removing idle resources from AVD using NERDIO and Control up enabled us to cut the hosting costs for our quarter from $483K down to $423K
• Provided data of any issues in the infrastructure related issues which involves Windows , networking, security, virtualization etc. technologies

• Citrix Cloud - Implementation, Deployment and Configuration of Citrix Cloud XenApp and XenDesktop services in Cloud and with combination of on-prem environment and Citrix Smart tools

• Intergrating XenDesktop MCS with Azure for catalog creation and provisioning for users

• Application virtualization - Implementation, Deployment and Configuration of Citrix XenApp on XenServer, VMware and Hyper-V

• Desktop Virtualization - Implementation, Deployment and Configuration of Citrix XenDesktop on different Hosting Environments as XenServer, VMware and Hyper V.

• Operating System virtualization – Implementation, Deployment and Configuration of Provisioning server on XenServer, VMware and Hyper-V and on various hypervisors

• Server virtualization - Basic working knowledge of Virtualization platforms like Hyper-V, VMware & Citrix XenServer

• Configuration and administration of desktop director, Web-Interface and storefront.

• Configuration and optimization of Citrix HDX policies

• Write & review complex technical articles and case studies for the knowledge base leveraging the customer reported cases, product specifications, and previous experience

• Reporting and Monitoring - Deployment and configuration for Monitoring and Reporting using Citrix EdgeSight.

• Troubleshooting and resolving escalated customer issues in Citrix XenApp, XenDesktop and Provisioning server

• Troubleshooting issues related to Citrix Cloud connectors and Citrix Smart tools

• Analyzing Citrix logs such as CDF trace, workstation agent logs, Port ICA logs, broker logs and Stream process logs

• Basic analysis of windows dumps which are collected using tools like WER, ADPLUS and Procdump

• Basic working knowledge of SQL database and PowerShell