Gursimran Singh Ghuman
Surrey
Summary
Professional individual experienced with multiple companies managing staff, access control, parking enforcement officer, custodial guard and certified security guard. Personable leader equipped with excellent communication skills motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and public. Reliable, driven, with strong time management and prioritization abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Area Response Manager and On Call Custodial Guard
GardaWorld
03.2022 - 11.2024
- Conduct scheduled patrols of high profile sites
- Issue citations for parking infractions at Easypark lots as Parking Enforcement Officer
- Prisoner Watch as custodial guard at West Vancouver Police Department and Port Moody Police Department
- Training and supervising mobile team
- Evicting LFIs from ATM Vestibule areas
- Conducting site inspections for assigned sites
- Helping operations managers by grounding mobile guards in case of emergencies
- Providing backup to guards whenever required
- Attending Medical Calls and Providing First Aid assistance to people in need
Retail Supervisor
Chevron
10.2020 - 11.2021
- Provided support, training, direction, and guidance to retail team
- Developed and maintained customer base by creating welcoming atmosphere
- Prepared and made bank deposits on daily bases
- Addressed performance issues by following corrective measures
- Ensured all documentation is complete and stored electronically
- Carried out ordering and maintained inventory log
- Authorized payments by cheques
Mobile Patrol Officer
Secirguard
06.2019 - 09.2020
- Secured premises and personnel by patrolling property and access points
- Prevented loss and damage by reporting nonconformities, informing violators, and restraining trespassers
- Conducted City of Surrey park patrols and locked park gates at scheduled times
- Generated Security Occurrence, Maintenance, Loss and Theft reports whenever required
- Performed Park and Bank lockups and unlocks
- Responded to burglary, motion and LFI removal alarms on designated sites
Security Guard
SecuriWORLD Canada Inc
09.2017 - 04.2019
- Maintained high standards of customer service during high volume, fast-paced operations of access control
- Responded to and effectively resolved security issues in a timely manner to ensure satisfaction and safety
- Followed procedures for safe site operations and maintained law and order in area of jurisdiction
- Protected the people and property by looking out for suspicious persons, vandalism or hazards
- Provided protection to public and controlled access in clubs, pubs and events
- Trained new employees and provided them sufficient training regarding policies and work duties of different job sites
- Controlled access and provided protection to public while working in clubs, pubs and events
- Responded to alarms and radio calls
- Ensured all security systems, such as the burglar alarms and CCTV are working properly
- Performed fire watch, LPO and site guard duties as per post orders
Access Control and Park Supervisor
Capilano Suspension Bridge Park
11.2017 - 01.2018
- Maintained high standards of access control during high volume of public flow at the main entrance of park
- Scheduled Park patrols and responded to emergency rescue calls
- Inspected and prohibited the use of alcohol and dangerous goods in the park
- Conducted pat downs and inspected people carrying bags into the park
- Coordinated with the local police in cases of emergency calls made by people in Capilano Suspension Bridge Park
- Terminated and banned people committing any acts against park policies
- Provided training to the team about the job duties in different areas of park
Education
Post-Graduate Diploma - Advanced Tourism
Hanson International Academy
New Westminster, B.C01.2018
Non-Medical - Senior Secondary
Dasmesh Public School
Faridkot, Punjab01.2016
Skills
- Expertise in surveillance
- Strong Communicator
- Work well in team environment
- Proficient with interrogations
- Management development
- De-escalation Skills
- Multilingual
- Assertiveness
- Open Minded
- Regulatory Compliance
- Conflict resolution expert
- Energetic work attitude
- Sharp problem solver
- Physically fit and active
References
Gurdeep Kaila
Correctional Officer +1 (778)855-0870
Sangham Sharma
Field Manager GardaWorld +1(778)712-0178
Arsh Sandhu
Field Manager GardaWorld +1(778)513-1320
Gubakshish Laali Kang
Owner and Manager at Chevron +1(604)880-4603
Certification
Emergency First Aid for Industry (OFA Level 1
Equivalent)
Level A CPR/AED
CPR C & AED
Basic Security Training License
Languages
English
Bilingual or Proficient (C2)
Pubjabi
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Additional Information
BC Class 4 Commercial Restricted License
Timeline
Area Response Manager and On Call Custodial Guard
GardaWorld
03.2022 - 11.2024
Retail Supervisor
Chevron
10.2020 - 11.2021
Mobile Patrol Officer
Secirguard
06.2019 - 09.2020
Access Control and Park Supervisor
Capilano Suspension Bridge Park
11.2017 - 01.2018
Security Guard
SecuriWORLD Canada Inc
09.2017 - 04.2019
Post-Graduate Diploma - Advanced Tourism
Hanson International Academy
Non-Medical - Senior Secondary
Dasmesh Public School