
An It Professional having 13yrs of experience in application Operations in both investment, private Banking and capital markets Currently working as operational lead for team. Having project management experience which include both people management and team management along application governance and security management. Currently working as IT application owner for various maintenance and governance project. Has exposure in the enhancement, maintenance and support of various Applications along with BCP planning and DR activity.
ANZ markets and Operations has applications like stpnewworld , cash and liquidity management system and Luxor .
Global cash management platform which will provide real time/intraday visibility of the foreign currency Nostros to facilitate better funding decision for Nostro accounts owned by ANZ.
STP frame work for processing trade execution message from external platform between market systems, it is comprised server side reule with exception handling and admin UI, there are multiple application/stp channels leveraging the frame work like harc,tradebook, mpe etc.
Luxor is the middle ware application which will get the file from different source system like MUREX, CCRE etc and convert the format from mxmxl to xml and send across the different downstream like CALM .
C145675-DB APPSMART RTB, TFL group application, 12/01/24 - Present, IT application owner, 6, Balance Confirmation-DE, MPO_TPO, GTX, Currently working as ITAO for various applications like Balance confirmation, MPO_TPO and GTX. These are segregated into maintenance and governance applications where my responsibility is to ensure my application has maintained all application security as per the db standard primarily need to discuss with stakeholders and their requirements accordingly need to prepare budget and take approval for PO then intimate to development team for enhancement and follow up with them till go live. Along with that to maintain application sanity and upgrade according to db standard by monitoring in various platforms like CWB, JIRA, DBGRC NAR, Update the application details over Waltz. Basically end to end care of application as per the db standard.
ANZ markets and Operations, Capital Market, 01/01/24 - 12/31/24, Managing Team along with BAU if any escalation, 9, STPNW, CALM, LUXOR, ANZ markets and Operations has applications like stpnewworld, cash and liquidity management system and Luxor. Global cash management platform which will provide real time/intraday visibility of the foreign currency Nostros to facilitate better funding decision for Nostro accounts owned by ANZ. STP framework for processing trade execution message from external platform between market systems, it is comprised server side rule with exception handling and admin UI, there are multiple application/stp channels leveraging the framework like harc, tradebook, mpe etc. Luxor is the middleware application which will get the file from different source systems like MUREX, CCRE etc and convert the format from mxmxl to xml and send across the different downstream like CALM.
Citi Channels service desk, Investment Banking, 11/01/21 - 01/01/24managing the team along with BAU if any escalation, 18, Channels cluster in the service desk, Citi service desk has several clusters among them channels is the primary application portal where day-to-day users and stakeholders will raise their queries to get resolutions, my role is to manage the channels cluster along with the preparation of the governance deck and various SLA/OLA reports via Power BI Handling EAR and preparing RCA to inform all stakeholders to make sure cluster should run uninterrupted.
Wells Fargo Prime Services, Investment Banking, 06/01/20 - 10/31/21, System Support Analyst, 16, 1FASC, 1FRME, 1GEN, 1GIM, 1OWS, 1PRC, 1PRP, 1PSC, 1PSW, 1PSF, 1PTP, 1GSFREPO, FASCET, GENEVA, 1OTI, 2SYN, Auto Borrow, Wells Fargo prime service support market-leading technology platforms, COMPASS and SHARP, deliver comprehensive risk and reporting solutions, and provide access to powerful features including real-time performance and reporting analytics, position monitoring, and risk management metrics. Wells Fargo COMPASS is our performance and reporting platform providing real-time intraday performance and key portfolio analytics that enable managers to effectively manage risk within their portfolios.
C/136946 - Citi Global Markets Production Support, Investment Banking, 06/01/14 - 06/30/20, Senior Software Engineer, 21, Front office (COMET, CITISMART, C4, CB2, XSVC, CITIMTACH), Middle office (PRIMO, GCE, XTREAM, ZTS, MOGA), RAZOR (risk all application), CRD, PFS (PRIME SWAP), CITI Global Markets Production Support manages various FO, MO, CRD & Razor applications to ensure uninterrupted running of the whole IT QA/UAT application, it is the first level support for developers and testers to implement their patch changes and code implementation. Deployment of various applications also performed to ensure the environment is running fine, also flow from front office to middle office flow also goes fine. In addition to the daily checklist tasks to ensure application availability this team is responsible for all front office to middle office will be fine, along with that access to user for various applications, server migration, server reboot, deployment of all applications, any issue regarding environment. All in all, our team is responsible to run environment smoothly.
PB IT Application Operations, Private Banking, 07/01/13 - 02/28/14, Software Engineer, 15, T24, OPUS, IBM ON DEMAND, ASSENTIS, PLANET PRESS, Portals (RM, EAM, and Client), Wealth Spectrum, MUD, Credit Suisse PB IT Operations/Application Operations manages the bank's applications to ensure uninterrupted running of the whole IT production application It is the first level support for the bank's user for Application issues, data requests and STP troubleshooting. In addition to the daily checklist tasks to ensure application availability this team is responsible for End of Day processing, EOM core banking processing, EOD Client statement preparation and Printing. PB IT Operations is the owner of the servers containing production applications and hence plans and implements server maintenance tasks such as Archival, File Resize, Application reboot, Applications systems backup. Changes into production and Release deployments will also involve PB IT AO's time and coordination. Tickets from the RM's and other application users is another area AO work on every day answering their queries. Providing the required reports and other application tasks.