Gurumurthy C
Summary
To acquire a challenging career with a solid company utilizing the opportunity to offer proven and developing skills within the company. Proactive Senior Associate Risk Compliance leading cross-functional teams to optimise compliance auditing processes. Facilitates training sessions on best practices, fostering a culture of compliance and continuous improvement. Drives performance through meticulous execution of control testing and risk assessments.
Overview
9
9
years of professional experience
Work History
Senior Associate Risk Compliance (GSRC)
Amazon development PVT LTD
Banagalore
11.2021 - Current
- Oversaw the healthcare insurance audit process, ensuring compliance with regulatory standards and organisational policies.
- Conducted audits to ensure document compliance with the Affordable Care Act (ACA) and escalated non-compliant cases to DSPS for timely resolution.
- Automated process workflows within the ADPS tool by leading cross-functional collaborations and developing queries using the Zeralad experimental tool, subsequently deployed into production systems.
- Executed design and performance testing of controls to enhance compliance with risk and control self-assessment frameworks.
- Facilitated training sessions for internal teams on control testing best practices, fostering a uniform understanding and application of control frameworks.
- Conducted risk assessments to identify critical control areas, ensuring prioritisation of testing efforts based on risk exposure.
- Executed comprehensive audits related to payroll overtime and proof validation for third-party partners associated with Amazon.
- Conducted process control risk assessments to ensure compliance and mitigate potential issues.
- Conducted detailed audits to identify operational inefficiencies and develop actionable recommendations for enhanced control effectiveness.
- Conducted comprehensive carrier audits to ensure adherence to federal motor carrier safety administration and dot regulations.
- Conducted quality audits to ensure compliance with SOPs and validate Amazon Standard Identification Numbers (ASINs).
- Ensured rigorous execution of all audit activities in accordance with programme-specific SOPs and compliance standards.
- Recognized for outstanding performance with the “Ace of Spades” award (Employee of the Month equivalent) three times within a 12-month period.
- Awarded “ADPS Champion” for exceptional contribution to automation and process improvement initiatives.
Transaction Processing Associate
Accenture Private LTD
Banaglore
11.2016 - 11.2021
- Allocated and assigned client-received workloads (reports) based on capacity planning to ensure timely completion within defined deadlines.
- Conducted audits and verifications of sales executed by onshore account managers to ensure accurate commission payouts.
- Investigated discrepancies in accounts to ensure accuracy and integrity of financial records.
- Resolved client and internal queries through calls and emails to enhance stakeholder satisfaction and trust.
- Ensured completion of quality checks on tasks to uphold accuracy and reliability prior to final report submission.
- Advised team members on process-related queries to enhance operational efficiency.
- Developed comprehensive process documentation (DTP) to enhance efficiency and clarity in end-to-end audit workflow.
- Facilitated necessary amendments within internal tools and systems to enhance operational efficiency.
- Tracked and analysed key performance metrics such as goods per hour and efficiency trackers for all deals.
- Drive operational excellence initiatives to enhance process improvements and efficiency.
- Facilitated training and onboarding of new hires on business audit processes to enhance team integration and ensure performance consistency.
- Consistently ensured service level agreements and targets were met with 100% accuracy and zero escalations.
- Facilitated rapid learning of processes to enhance team support and effectively resolve customer queries via chat.
- Facilitated order creation within SAP to enhance efficiency across the order-to-cash cycle.
- Optimised report extraction and efficiently distributed workloads across the team.
- Facilitated identification and resolution of order-related discrepancies to ensure timely processing and release.
Education
B.COM
ST Joseph College of Commerce
Bengaluru, KA01-2016
SEBA Commerce
RPA college
Bengaluru, KA01-2013
SSLC
New Indian Public School
Bengaluru, KA01-2011
MBA
KSOU Mysore University
Bengaluru, KASkills
- Process automation
- Control testing
- Strong analytical and problem-solving skills
- Adaptability and flexibility in dynamic work environments
- Excellent written and verbal communication
- Ability to work independently, and collaboratively in teams
- Proficient in MS Office Suite and auditing tools
Timeline
Senior Associate Risk Compliance (GSRC)
Amazon development PVT LTD
11.2021 - Current
Transaction Processing Associate
Accenture Private LTD
11.2016 - 11.2021
B.COM
ST Joseph College of Commerce
SEBA Commerce
RPA college
SSLC
New Indian Public School
MBA
KSOU Mysore University