Guruparkash Singh
new delhi
Summary
Experienced bakery application executive known for exceptional market analysis and project management skills. Committed to enhancing service quality and driving growth through innovative solutions and strong customer relationships.
Overview
15
15
years of professional experience
Work History
Bakery Application Senior Executive North
Oriental Yeast India
10.2021 - Current
- Coordinated cross-functional teams to align on project goals and deliverables.
- Analyzed market trends to inform product development and marketing strategies.
- Managed supplier relationships to ensure quality materials and timely deliveries.
- Oversaw compliance with industry regulations and quality standards in operations.
- Established relationships with key partners and vendors to ensure successful project outcomes.
- Created reports summarizing progress against organizational goals and objectives.
- Supported sales team members to drive growth and development.
- Resolved customer complaints regarding sales and service.
- Working as an Application Chef in North India.
- Conducted product demonstrations and trials for yeast and bread improvers.
- Provided technical support to customers in automated and semi-automated bread factories.
- Experience with industrial bread production processes and bakery plant operations.
Application Chef North
D P Chocolates (2m Cocoa)
10.2020 - 08.2021
- Demonstrated advanced cooking techniques in hands-on workshops.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Regional Technical Advisor Bakery
Foodcoast International
New Delhi
04.2018 - 03.2019
- Prepared diverse menu items following seasonal recipes and customer preferences.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Chocolate Chef
D P Chocolates (2m Cocoa)
03.2015 - 03.2018
- Prepared high-quality chocolate confections using premium cocoa ingredients.
- Collaborated with team members to create innovative dessert recipes.
- Engaged with customers to provide information about chocolate products and pairings.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Developed creative ideas for special events or promotions involving food preparation or presentation.
- Resolved customer complaints regarding food quality or service issues.
- Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
Head Chef Aditya Birla Group
Aditya Birla Group (MORE)
04.2014 - 02.2015
- Supervised kitchen staff to ensure efficient food preparation and service.
- Maintained high standards of cleanliness and food safety in the kitchen.
- Coordinated inventory management to ensure fresh ingredients availability.
- Trained new chefs on cooking techniques and kitchen protocols.
- Implemented cost-control measures to optimize food production expenses.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Trained and supervised a team of pastry chefs in preparing high-quality desserts.
- Maintained records of daily production output levels for the bakery department.
Bakery Pastry Chef
Calpro Food Essential Pvt Ltd
New Delhi
02.2012 - 03.2014
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Achieved cost-savings by developing functional solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
- Crafted artisan breads and pastries using traditional techniques.
- Assisted in customer service by providing product information and recommendations.
- Designed visually appealing dessert displays for customer engagement.
- Established quality controls to guarantee consistent results from batch to batch.
- Researched emerging trends in food technology and evaluated their potential applications in the industry.
Bakery Chef
Radisson Suit
Gurgaon
01.2011 - 12.2011
- Prepared a variety of baked goods including breads, pastries, and cakes.
- Managed inventory levels to ensure fresh ingredients were always available.
- Collaborated with team members to design seasonal menu offerings.
- Maintained cleanliness and organization of the baking area and equipment.
- Monitored baking times and temperatures for quality control.
- Developed unique recipes to attract diverse customer preferences.
- Prepared high-quality baked goods using traditional methods and modern equipment.
- Maintained records of ingredients used in each item prepared for quality control purposes.
Education
Hotel Management in Bakery & Confectnory - Hotel Management
I H M Pusa New Delhi
12-2011
Skills
- Market analysis
- Project management
- Supplier relationship management
- Customer relationship management
- Problem solving
- Innovative thinking
- Motivation
- Service quality improvement
- Product development
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
Accomplishments
Participated in the Chef Award function in 2010.
Affiliations
Conducted Bakery Training In JAPAN with Oriental yeast company
Timeline
Bakery Application Senior Executive North
Oriental Yeast India
10.2021 - Current
Application Chef North
D P Chocolates (2m Cocoa)
10.2020 - 08.2021
Regional Technical Advisor Bakery
Foodcoast International
04.2018 - 03.2019
Chocolate Chef
D P Chocolates (2m Cocoa)
03.2015 - 03.2018
Head Chef Aditya Birla Group
Aditya Birla Group (MORE)
04.2014 - 02.2015
Bakery Pastry Chef
Calpro Food Essential Pvt Ltd
02.2012 - 03.2014
Bakery Chef
Radisson Suit
01.2011 - 12.2011
Hotel Management in Bakery & Confectnory - Hotel Management
I H M Pusa New Delhi