GURUPRASAD B
D.Com., MBA.,
Ambur,Tamilnadu
Summary
Hardworking Consultant gifted at turning prospects into clients by delivering exceptional presentations. Engaging and personable with expertise managing key milestones and delivering exemplary customer service. Outstanding motivator possessing first-rate intercommunication skills to work across organizational levels.
Overview
2
2
years of post-secondary education
3
3
Languages
Work History
Consultant Staff
LIC OF INDIA
Ambur, INDIA
01.2019 - 09.2021
- Premium Point
- Customer Relationship Management.
- Boosted success of client's organization by improving performance, motivation, job satisfaction, hiring practices, training programs and management systems.
- Initiated success of client's organization by improving performance, hiring practices and management systems.
- Saved considerable costs by renegotiating outsourcing contracts.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Customer Service
Bank of Baroda Customer
vellore, Tamilnadu
06.2016 - 01.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Education
MBA - General Studies With Management
VIT University
Vellore 2014 - 2017
Skills
Educational staff supervision
Staff support and assistance
Staff scheduling and supervision
Staff Scheduling
Staffing and scheduling
Websites
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 4 staff members.
Timeline
Consultant Staff
LIC OF INDIA
01.2019 - 09.2021
Customer Service
Bank of Baroda Customer
06.2016 - 01.2019
MBA - General Studies With Management
VIT University
2014 - 2017