Guruprasad Ramachandra Bhat
Bangalore
Summary
Optimistic, organized and flexible. Excellent persuasion and leadership skills with 9+ years of experience. Proficient in generating logical solutions to solve intricate problems. Dynamic and result-driven professional with 6+ Years of experience in Anti Money Laundering (AML)/KYC/ Fraud investigation
Overview
11
11
years of professional experience
Work History
Consultant-Forensic Investigations
KPMG
02.2024 - Current
- Performed end-to-end KYC due diligence for various entity types including Fund in structure, Trusts, Private limited company, Partnerships, Sole trader
- Perform KYC due diligence on new and existing clients
- Collect, analyze, and verify client data and documentation
- Identify beneficial owners and assess the risk level of clients
- Identify and escalate potential risks or red flags
- Ensure data integrity and confidentiality
- Report suspicious activities in accordance with regulatory
- Performed periodic reviews and remediation projects to ensure Compliance with KYC standards
KYC and AML Associate
PayPal
12.2018 - 12.2023
- Executed end-to-end KYC processes, ensuring the accuracy and completeness of customer information and Conducted periodic reviews of customer profiles to identify and address any potential risks or inconsistencies
- Responsible for accurately researching, analyzing, evaluating and documenting AML, Know Your Customer information in accordance with Regulatory procedures and policies
- Monitor transactions, analyze account history, trends to take appropriate actions on the account to protect the company against risk of money laundering activity and reputational risk
- Screening US PayPal account for onboarding (Legal entities, Personal account) and updating KYC profiles, which includes completion of CDD (Customer Due Diligence), PEP and Sanctions screening and obtaining documents
- Identifying red flag situations and escalating in line with policy and procedures
- Also reviewing customer's latest information in KYC and updating the same with time
- Utilize World Check and Lexis Nexis tools to perform in-depth background checks and identify high-risk individuals or entities
- Add/Edit/Lift Seller Risk Operation (SRO) and Buyer Risk operation (BRO) limitations
- Investigate potential explosive growths, change in Merchandise, underpricing, pre-selling, exit activities, high refund rates, acceptable seller policy violations and take necessary actions to mitigate risk and prevent losses
- Ensuring AML regulations and PayPal policies and procedures are fully implemented which are in lines with Global Standards
Vendor Contact Management
Amazon Development Center
08.2017 - 11.2018
- Responsible for Purchase Order management and Shipping Maintenance
- Freight Management and Catalog Update as per Vendor's request
- Responsible for providing Assistance with Electronic Data Interchange issues
- Extended support from pure contact management into further areas
- Handle various types of cases related to inbounding, product issues and customer complaints
- Provide required inputs to seller to manage customer feedback
- Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging
- Selection expansion prior to seasons: VCM participates in several initiatives to increase Vendor listings and updates of catalogs in advance of peaks
- Providing Assistance to Vendors to maintain their catalog through emails.
Sr.E Service Associate/Fraud investigation
Hi-Power Support Center
11.2015 - 02.2017
- Observe users playing behavior and analyze patterns and trends/Fraud Attempts
- Rapidly identify and mitigate suspected fraudulent activities and take appropriate action in line with the operating procedures
- Investigating suspicious/fraudulent activity and take appropriate action in line with the operating procedures
- Report any abnormal issues or situations to concern department
- Handling all communication calls related to limit increase, counseling and collusion responsible play features
- Follow established protocols to verify ownership of player accounts, help players regain access to their accounts, and make changes to player account information.
Sr. E. Service Associate/KYC Verifier
Hinduja Global Solutions
12.2014 - 09.2015
- Answer emails professionally to provide information about products and services or obtain details of complaints
- Review KYC documents according to the KYC Policy and Procedures
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Process orders, forms and applications
- Keep up with the current guidelines and regulations around KYC
- Follow up to ensure that appropriate actions were taken on customers' requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Education
Master of Computer Science -
Banglore City College
Skills
- KYC
- Due diligence/CDD/EDD
- Transaction Monitoring
- Risk Assessment procedures
- Sanctions and PEP Screening
- Seller/Buyer risk mitigation
Hobbies and Interests
Sports, Astronomy and Cooking
Personal Information
- Father's Name: Ramachandra Bhat
- Date of birth: 1990-07-03
- Gender: Male
- Marital status: Married
- Religion: Hindu
Timeline
Consultant-Forensic Investigations
KPMG
02.2024 - Current
KYC and AML Associate
PayPal
12.2018 - 12.2023
Vendor Contact Management
Amazon Development Center
08.2017 - 11.2018
Sr.E Service Associate/Fraud investigation
Hi-Power Support Center
11.2015 - 02.2017
Sr. E. Service Associate/KYC Verifier
Hinduja Global Solutions
12.2014 - 09.2015
Master of Computer Science -
Banglore City College
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