Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Personal Information
Timeline
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Guruprasad Ramachandra Bhat

Bangalore

Summary

Optimistic, organized and flexible. Excellent persuasion and leadership skills with 9+ years of experience. Proficient in generating logical solutions to solve intricate problems. Dynamic and result-driven professional with 6+ Years of experience in Anti Money Laundering (AML)/KYC/ Fraud investigation

Overview

11
11
years of professional experience

Work History

Consultant-Forensic Investigations

KPMG
02.2024 - Current
  • Performed end-to-end KYC due diligence for various entity types including Fund in structure, Trusts, Private limited company, Partnerships, Sole trader
  • Perform KYC due diligence on new and existing clients
  • Collect, analyze, and verify client data and documentation
  • Identify beneficial owners and assess the risk level of clients
  • Identify and escalate potential risks or red flags
  • Ensure data integrity and confidentiality
  • Report suspicious activities in accordance with regulatory
  • Performed periodic reviews and remediation projects to ensure Compliance with KYC standards

KYC and AML Associate

PayPal
12.2018 - 12.2023
  • Executed end-to-end KYC processes, ensuring the accuracy and completeness of customer information and Conducted periodic reviews of customer profiles to identify and address any potential risks or inconsistencies
  • Responsible for accurately researching, analyzing, evaluating and documenting AML, Know Your Customer information in accordance with Regulatory procedures and policies
  • Monitor transactions, analyze account history, trends to take appropriate actions on the account to protect the company against risk of money laundering activity and reputational risk
  • Screening US PayPal account for onboarding (Legal entities, Personal account) and updating KYC profiles, which includes completion of CDD (Customer Due Diligence), PEP and Sanctions screening and obtaining documents
  • Identifying red flag situations and escalating in line with policy and procedures
  • Also reviewing customer's latest information in KYC and updating the same with time
  • Utilize World Check and Lexis Nexis tools to perform in-depth background checks and identify high-risk individuals or entities
  • Add/Edit/Lift Seller Risk Operation (SRO) and Buyer Risk operation (BRO) limitations
  • Investigate potential explosive growths, change in Merchandise, underpricing, pre-selling, exit activities, high refund rates, acceptable seller policy violations and take necessary actions to mitigate risk and prevent losses
  • Ensuring AML regulations and PayPal policies and procedures are fully implemented which are in lines with Global Standards

Vendor Contact Management

Amazon Development Center
08.2017 - 11.2018
  • Responsible for Purchase Order management and Shipping Maintenance
  • Freight Management and Catalog Update as per Vendor's request
  • Responsible for providing Assistance with Electronic Data Interchange issues
  • Extended support from pure contact management into further areas
  • Handle various types of cases related to inbounding, product issues and customer complaints
  • Provide required inputs to seller to manage customer feedback
  • Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging
  • Selection expansion prior to seasons: VCM participates in several initiatives to increase Vendor listings and updates of catalogs in advance of peaks
  • Providing Assistance to Vendors to maintain their catalog through emails.

Sr.E Service Associate/Fraud investigation

Hi-Power Support Center
11.2015 - 02.2017
  • Observe users playing behavior and analyze patterns and trends/Fraud Attempts
  • Rapidly identify and mitigate suspected fraudulent activities and take appropriate action in line with the operating procedures
  • Investigating suspicious/fraudulent activity and take appropriate action in line with the operating procedures
  • Report any abnormal issues or situations to concern department
  • Handling all communication calls related to limit increase, counseling and collusion responsible play features
  • Follow established protocols to verify ownership of player accounts, help players regain access to their accounts, and make changes to player account information.

Sr. E. Service Associate/KYC Verifier

Hinduja Global Solutions
12.2014 - 09.2015
  • Answer emails professionally to provide information about products and services or obtain details of complaints
  • Review KYC documents according to the KYC Policy and Procedures
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Process orders, forms and applications
  • Keep up with the current guidelines and regulations around KYC
  • Follow up to ensure that appropriate actions were taken on customers' requests
  • Refer unresolved customer grievances or special requests to designated departments for further investigation
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Education

Master of Computer Science -

Banglore City College

Skills

  • KYC
  • Due diligence/CDD/EDD
  • Transaction Monitoring
  • Risk Assessment procedures
  • Sanctions and PEP Screening
  • Seller/Buyer risk mitigation

Hobbies and Interests

Sports, Astronomy and Cooking

Personal Information

  • Father's Name: Ramachandra Bhat
  • Date of birth: 1990-07-03
  • Gender: Male
  • Marital status: Married
  • Religion: Hindu

Timeline

Consultant-Forensic Investigations

KPMG
02.2024 - Current

KYC and AML Associate

PayPal
12.2018 - 12.2023

Vendor Contact Management

Amazon Development Center
08.2017 - 11.2018

Sr.E Service Associate/Fraud investigation

Hi-Power Support Center
11.2015 - 02.2017

Sr. E. Service Associate/KYC Verifier

Hinduja Global Solutions
12.2014 - 09.2015

Master of Computer Science -

Banglore City College
Guruprasad Ramachandra Bhat