Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Guru Prasad  Yedlapalli

Guru Prasad Yedlapalli

Associate
Hyderabad

Summary

Highly efficient Associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Reliable and upbeat Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

7
7
years of professional experience
7
7
years of post-secondary education
3
3
Languages

Work History

Associate

Wipro Limited
Hyderabad
02.2023 - Current
  • Provided product price information to customers.
  • Prioritised tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Managed customer relations through communication and helpful interactions.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • • Reviewed user-generated content, including text, images and videos, to ensure compliance with community guidelines and policies.

• Identified and escalated potentially harmful or inappropriate content while adhering to established moderation

standards.

• Collaborated with cross-functional teams to improve moderation processes and maintain a safe online

community.

• Provided timely and clear feedback to users regarding content removal or moderation actions

• Participated in ongoing training to stay updated on platform policies and emerging content trends.

Associate

Wipro Limited
Hyderabad
10.2020 - 11.2021

Project: Waymo Self Driving


Key Responsibilities:

•Create labels for self driving cars according to their type and give directions for vehicle

•Give activations within the Radar limit based on type of vehicles

•Identify and activate the emergency special vehicles

Supervisor of Operations

Aliens Elite
Hyderabad
04.2019 - 09.2020
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.

Audit Associate

Prokarma Softech Private Limited
Hyderabad
04.2017 - 02.2019
  • Analyzed trends in financial data to investigate fluctuations.
  • Followed up to assess and report corrective action completion or progress.
  • Performed extensive assessments of assets, liabilities and equity to verify accuracy in financial reports.
  • Worked audit engagements for industries in engineering, manufacturing, non-profit and human resources.
  • Identified various risks and errors to propose corrective action to decision makers.
  • Coordinated, managed and implemented auditing projects and prepared for evaluation.
  • Performed auditing work in accordance with rigorous auditing standards and principles.

Education

SSC - SSC

JSM High School, Board Of Secondary Education
Ursugutta, Warangal
03.2011 - 03.2012

BCOM Computers

Osmania University, Princeton Degree College
Ramanthapur,Hyderabad
03.2014 - 11.2017

Intermediate - MPC

Sri Chaitanya Junior College,Board Of Intermediate
Vijayawada
03.2012 - 03.2014

Skills

Ability

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Accomplishments

  • Achieved Excellence in Delivery Best Performer for the year 2023 by completing Operations Excellence with accuracy and efficiency by Wipro Limited.

°Achieved Best Performer for Q3 2018 through effectively helping with Payments and Process by Prokarma Softech Private Limited

Timeline

Associate

Wipro Limited
02.2023 - Current

Associate

Wipro Limited
10.2020 - 11.2021

Supervisor of Operations

Aliens Elite
04.2019 - 09.2020

Audit Associate

Prokarma Softech Private Limited
04.2017 - 02.2019

BCOM Computers

Osmania University, Princeton Degree College
03.2014 - 11.2017

Intermediate - MPC

Sri Chaitanya Junior College,Board Of Intermediate
03.2012 - 03.2014

SSC - SSC

JSM High School, Board Of Secondary Education
03.2011 - 03.2012
Guru Prasad Yedlapalli Associate