GURURAJ MEGHRAJ

• Lead the design, implementation, and management of Windows server infrastructure, ensuring high performance and reliability across multiple client environments.
• Manage a team of 9 engineers, including SMEs, fostering a collaborative and high-performing work environment.
• Develop and execute comprehensive strategies for system upgrades, migrations, and disaster recovery initiatives.
• Collaborate with cross-functional teams to align infrastructure projects with business objectives and client requirements.
• Conduct formal intake of new processes and technologies, preparing Statements of Work (SOW) and identifying necessary resources for operations and maintenance.
• Plan, scope, and implement projects involving Active Directory, PAM, Azure Entra, Web proxy, ADFS, Azure AD Connect, Azure IAAS, MS 365, DFS, and File Servers, and other infrastructure-related technologies.
• Create high-level and detailed design documents, work instructions, standard operating procedures, use case documents, and weekly status reports.
• Perform security audits and assessments of client environments, providing actionable recommendations and remediation plans.
• Utilize PowerShell to automate routine tasks and build operational standards.
• Deliver training to operational and project teams on new implementations and best practices.
• Offer expert guidance during escalated incidents and contributed to problem review discussions involving Windows technologies.

• Planned and executed multiple projects involving Microsoft Technologies upgrades and migrations.
• Delivered comprehensive training on various Windows technologies including PowerShell, Active Directory, Azure AD Connect, DNS, TMG, UAG, ADFS and PKI.
• Coordinated with customers to implement cost-effective solutions for major environmental changes.
• Developed service enhancement strategies.
• Became the final tier of support regarding UAG (Universal Access Gateway), TMG (Threat Management Gateway), DNS services while facilitating scripting in Active Directory through a thorough knowledge of PowerShell.
• Enhanced operational efficiency by utilizing automation to establish standardized processes and policies.

Offered premier support to Fortune 500 companies with expertise in Universal Access Gateway and Microsoft Direct Access.

Served as an escalation point for Broad Commercial Customers, effectively resolving issues.

Analyzed client's Network Infrastructure to offer suitable solutions.

Conducted data analysis using tools such as HTTP watch, Fiddler, Netmon, and Perfmon.

Suggested MS recommendations and best practices for configuring Universal Access Gateway and Direct Access

Resolved performance issues concerning Universal Access Gateway and Direct Access.