Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies
Timeline
Generic

Gururaj Y

Mysore

Summary

Dynamic Territory Executive at MICROLABS LIMITED with a strong grasp of client needs and strategic alignment. Proven expertise in tax regulations and exceptional communication skills, ensuring accurate documentation and effective problem resolution. Adept at fostering collaboration and driving customer engagement, enhancing service delivery and client satisfaction.

Overview

1
1
year of professional experience

Work History

Territory Executive

MICROLABS LIMITED
Mysore
11.2024 - Current
  • Truly hearing and understanding the clients, business objectives, challenges, and priorities.
  • Ensuring timely, helpful, and empathetic support across all touch points.
  • Developing a strong understanding of the clients, industry, market, and competitive landscape.
  • Insuring the services or solutions provided aligned with the clients overall strategy goals.
  • Identifying and effectively addressing challenges that arise during the engagement.
  • Working collaboratively with the clients to resolve conflicts.

Process Trainee

INFOSYS BPM LINITED
Mysore
04.2024 - 09.2024
  • That verification is usually done in accounting firms, tax consulting firms, or corporate tax departments, where professionals verify tax returns for clients.
  • Verifying claimed directions (e.g., under sections 80C, 80D, etc.) They are supported by adequate documentation.
  • Validating that all required documents (e.g., Form 16, investment proofs, PAN, and bank statements) are attached and accurate.
  • Checking the consistency of reported income, directions, exemptions, and tax calculations.
  • Cross-checking whether the correct tax slabs, exemptions, and rebates are applied as per applicable laws.
  • Ensuring that the document submitted is original, valid, and aligns with the information provided in the ITR.
  • Strong written and verbal communication skills for interacting with taxpayers, colleagues, and preparing reports.
  • Understanding the income tax act, including tax rules, exemptions, deductions, and credits.
  • The ability to identify errors or fraudulent activity and take appropriate action.
  • Communicating with taxpayers to clarify discrepancies or issues found during the verification process.
  • Sending emails for additional documentation, if required, preparing and submitting reports to senior officials, or the department head, about verification in progress. Maintaining detailed records of verified returns, correspondence, and any issues raised during the verification process.

Education

M.com - Accounts and finance

University of Mysore
Mysore
01-2024

B.com - Accounts And Finance

University of Mysore
Mysore
06-2021

Skills

  • Excel
  • Understanding of the Income Tax Act, including tax rules, exemptions, deductions, and credits
  • Similarity with the income tax department's processes
  • Strong written and verbal communication skills for interacting with taxpayers, and colleagues
  • Proficiency in financial software and HR tools for payment processing and reporting
  • Experience with automation tools for cash application processes
  • Customer engagement
  • Analytical thinking

Accomplishments

  • Achieved topper of the training batch at Infosys BPM Limited

Languages

kannada
First Language
English
Upper Intermediate (B2)
B2

Hobbies

  • Playing piano
  • Listening to music

Timeline

Territory Executive

MICROLABS LIMITED
11.2024 - Current

Process Trainee

INFOSYS BPM LINITED
04.2024 - 09.2024

M.com - Accounts and finance

University of Mysore

B.com - Accounts And Finance

University of Mysore

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