GURUSHANKAR M P
Bengaluru
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Customer Relation Officer
Altruist Technology
07.2023 - Current
- Actively listened to customers'' feedback and communicated their needs to the management team, leading to targeted improvements.
- Created training guides and in-person and online training courses to improve customer user experience in [Software] environment.
- Managed customer relations on ongoing basis to maximize customer retention.
- Maintained statistical database of customers using [Software] for types of customer complaints, resolutions offered by organization and satisfaction rating by customer.
Education
Bachelor of Science - Computer Science Engineering
08.2022
Skills
- SQL
- Basic Java
- Excel
Languages
English
Beginner (A1)
kannada
Upper intermediate (B2)
HOBBY
- Playing Cricket
- Listening Songs
- Watching Movies.
Timeline
Customer Relation Officer - Altruist Technology
07.2023 - Current
East -West Institute of Technology - Bachelor of Science, Computer Science Engineering
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