G.V Deepak Kumar

Senior Executive

Hyderabad,TG

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2026

years of professional experience

Languages

Work History

Senior Executive : Usage & Revenue.

ACT FIBERNET 2015-2025

In order to increase Company revenue, I will call clients who have exceeded the fair usage policy (FUP) and offer a plan to raise or buy the FUP.
In addition, I'll suggest and present other deals, such as packages that come with OTTS and the company's complimentary smart and mesh routers. In order to meet the goal of 15 plan conversions each day, either M-M or Fixed Term to Fixed Term, I would swiftly pitch the offers to 60 to 70 clients in a single day.

Senior Executive - Refunds (Telangana Region)

ACT FIBERNET

09.2015 - Current

After disconnecting the internet connection, the customer will request a refund by phone, email, or online methods while obtaining account information..
Problems with internet service. Complications with local box permissions.
Switching to a different internet service provider (ISP). Moving out of city.
This will allow us and only process a refund in cases that qualify, such as when client Moved to non-feasible area Complications & leaving the city & Switching to other ISP. Refund cannot be possible, As per refund policy, terms & conditions.

Education

Bachelor of Arts - B.com

DR.AMBDEKAR UNIVERSITY

Hyderabad

04.2001 -

Skills

Cross-functional teamwork

Strategic leadership

Effective time management

Strong verbal skills

Problem-solving skills

Interests

Sports

Listening to Music

Social Work

Travel

Volunteering

Community involvement

Counseling others

Listening to podcasts

Accomplishments

Achieved consistent Rewards & Recognitions by completing task with accuracy and efficiency.
Received recognition from the leadership for continuously outperforming goal sheet in the financial year.

Timeline