G. Vinay Kumar
Warangal,
Summary
A dynamic hospitality professional with over six years of experience spanning roles such as Cluster Manager and Front Office Associate. Known for a proven track record in organizing and executing Outdoor Catering (ODC) events for prestigious 5-star hotels, enhancing operational insight and client satisfaction. Adept in vendor management, team leadership, and training facilitation, supported by strong communication and computer skills developed in a BPO environment. Holds a Bachelor’s degree in Hotel Management and Catering Science, and is passionate about service excellence and operational efficiency. Committed to delivering meaningful contributions and driving continuous improvement within the hospitality sector.
Overview
7
7
years of professional experience
Work History
Operations Manager
De Alphabet Hotels
Hyderabad
08.2023 - Current
- Oversaw daily hotel operations across multiple properties within the cluster.
- Ensured guest satisfaction through effective staff performance management and vendor coordination.
- Maintained cleanliness, safety, and compliance standards across all premises.
- Conducted mock fire drills and provided feedback to fire and security teams.
Admin Executive
W3 Global
Hyderabad
11.2022 - 04.2023
- Managed office supplies, equipment, and facility maintenance to ensure operational efficiency.
- Coordinated meetings, travel logistics, and company events for seamless execution.
- Acted as liaison among internal teams, vendors, and clients to foster collaboration.
- Handled correspondence, filing systems, and document preparation to streamline workflows.
- Supported financial processes by managing invoices and petty cash transactions.
- Assisted in project tracking and provided comprehensive administrative support.
Cluster Manager
Hotel De Alphabet
Hyderabad
10.2020 - 11.2022
- Directed operational activities and ensured service level compliance.
- Managed vendor relationships and staff deployment.
- Maintained high standards of cleanliness and safety.
Faculty
Food Production Department, SIHMA
Vishakhapatnam
04.2019 - 10.2020
- Presented instructional lectures and interactive training in food production.
BPO Executive
Hyderabad
Musheerabad
06.2018 - 01.2019
- Resolved global customer issues through effective communication and problem-solving techniques.
- Enhanced communication skills through diverse interactions with customers worldwide.
- Demonstrated proficiency in MS Office software, including Word and PowerPoint.
- Utilized strong computer skills to efficiently manage customer inquiries.
Industrial Visits
Vishakhapatnam
- Gained firsthand experience through visits to various ODCs of five-star hotels.
- Visited Four Points by Sheraton, Novotel, The Park, Welcome Hotel Grand Bay, and The Gateway.
- Explored operations at multiple 5-star deluxe hotels for comprehensive understanding.
Education
B.Sc - Catering Science and Hotel Management
Southern International Hotel Management Academy
Vishakapatnam01.2019
Higher secondary Certificate -
Narayana Junior college
Hyderabad01.2011
Secondary School certificate -
Montessori English medium School
Thirumalagiri01.2009
Skills
- Office and hotel operations
- Vendor and staff management
- Communication and coordination
- Microsoft Office proficiency
- Adaptability and eagerness to learn
Accomplishments
- Won many accolades at college for being champion at chess
- Participated in various essay writing competitions at various district levels
- Volunteered for various summits and conferences such as international fleet Review and CII Summit to name a few
Hobbies and Interests
- Reading books
- Listening to songs
Languages
- Telugu
- English
- Hindi
Charity
- Visited various orphanages and distributed books and clothes in my capacity
- Participated in many blood donating camps of Rotary club
Personal Information
- Father's Name: G. Kumara Swamy
- Date of Birth: 05/08/94
- Nationality: Indian
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge.
Timeline
Operations Manager
De Alphabet Hotels
08.2023 - Current
Admin Executive
W3 Global
11.2022 - 04.2023
Cluster Manager
Hotel De Alphabet
10.2020 - 11.2022
Faculty
Food Production Department, SIHMA
04.2019 - 10.2020
BPO Executive
Hyderabad
06.2018 - 01.2019
Industrial Visits
B.Sc - Catering Science and Hotel Management
Southern International Hotel Management Academy
Higher secondary Certificate -
Narayana Junior college
Secondary School certificate -
Montessori English medium School
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