G.V.R.K Chiranjeevi

Professional Agile Coach with 18+ years of comprehensive experience in agile methodologies and team facilitation. Skilled in guiding teams through agile practices, fostering collaboration, and driving successful project outcomes. Adept at adapting to changing requirements, resolving conflicts, and ensuring continuous improvement. Recognized for strong leadership, effective communication, and problem-solving abilities.

• Exceptional Team Player Award from the client, for significant contributions to the team and for the bugs logged.
• Titans Award for Best Team Performance
• Holds the distinction of being part of a team which achieved 100% customer satisfaction from Microsoft Technologies in a CSAT Survey got 4.7/4.7 rating conducted in the 2009-10 fiscal year.
• Acknowledged with appreciations from clients for the best deliverables.
• Bagged the best Annual appraisals for delivering exceptional work.

• SAFe 4 Agilist certified.
• IT Project Management from ISB, Hyderabad.
• Certified CCB (Credit Card for Bankers) Professional from Indian Institute of Banking and Finance.

Product owner: 

• Collaborated with developers to troubleshoot and resolve issues, ensuring adherence to requirements and enhancing software quality by 20%.
• Spearheaded business solutions development, achieving a 20% increase in client satisfaction through tailored product enhancements.
• Managed full lifecycle of software development life cycle (SDLC) and software testing life cycle (STLC) processes, ensuring adherence to quality standards and on-time project delivery.
• Orchestrated system integration projects across multiple departments, improving cross-functional collaboration by 30% and enhancing data accessibility.
• Experienced in Allocating financial, human, and other resources effectively to support strategic initiatives.
• Proficient in gathering business and development requirements, ensuring compliance with SDLC guidelines; facilitated JAD sessions among stakeholders; tracked progress using Excel.
• Prepared comprehensive Test Reports and Specifications, outlining test objectives, methodologies, and outcomes to inform stakeholders.
• Collaborated across technology and business departments to define deliverables and develop reusable solutions.
• Proficient in Stakeholder Management, Project Management, Requirements Elicitation, Budgeting, Planning, and Strategy.
• Managed defect tracking using Quality Centre to document, prioritize, and communicate defects, contributing to timely issue resolution and product delivery.

Scrum Master/Agile Coach:

• Led Agile ceremonies and nurtured high-performing teams over 5 years as a Scrum Master, achieving 100% sprint goal attainment and ensuring smooth project delivery in dynamic environments.
• Coached team members and clients on Agile methodologies, improving overall team efficiency by 30%.
• Managed critical projects, ensuring on-time delivery with a 25% reduction in project timelines.
• Knowledge about Software Development Life Cycle, having thorough understanding of the phases such as Requirement gathering, Designing, Building/Development, Testing, Deployment.
• Coordinated Agile ceremonies like Sprint Planning, Sprint Reviews, Daily Scrums, Sprint Retrospectives, Velocity, and estimation meetings to help the team deliver.
• Shield the SCRUM team from outside influences and interferences to ensure that the team does not get distracted and stays focused on Sprint and Release Objectives.
• Conducted daily stand-ups, iteration planning, sprint reviews, and retrospectives, improving team velocity by 40% through effective time estimation and sprint planning.
• Experienced in Systems Testing, Integration Testing, User Acceptance Testing (UAT) and Training, Documentation, and implementation in a business environment.
• Coordinated cross-functional teams and stakeholder engagement across roles, ensuring alignment with project objectives and enhancing communication effectiveness.
• Lead high-performing Agile SAFe PODs/Teams, ensuring 95% sprint goal achievement and facilitating seamless design and development processes.
• Communicated with senior leadership to shape product roadmaps, delivering 100% alignment with business goals and strategic initiatives.

Technical Test Lead:

• Managed a team of 10+ QA engineers, providing mentorship, performance evaluations, and career development plans.
• Directed comprehensive execution of various testing types, including Functional, Integration, End-to-End, Regression, and Retesting, achieving a 95% test coverage and ensuring adherence to quality benchmarks.
• Developed and executed detailed test plans and test cases for hardware and software platforms, ensuring alignment with business requirements.
• Expertise in leveraging Power BI Desktop to analyze complex data sets, generate reports and improving team performance.
• Collaborated with product teams, development leads, and system test engineers to deliver high-quality products on time and within budget.
• Provided Subject Matter Expert level knowledge on QA best practices, software’s and tools with ability to work independently and within team environments.
• A self - starter, team player, worked in fast-paced development environments with full commitment to the goals/deliverables.
• Analyzed test results, tracked defects, and communicated risk and success metrics to stakeholders using Azure DevOps and other test management tools.
• Advocated for change and led strategic and operational discussions, balancing long-term goals with short-term needs.

Banking Projects:

· Discover Network (USA): Conducted testing of various tools used by Discover Team, working with four teams on credit card acquisition, account information, and customer data management. Tested both front-end (Java) and back-end (Mainframes) applications, running in Batch and Online modes, ensuring enhancements were effectively implemented.

· Westpac (Australian Bank): Led legacy system migration to Windows Server 2012 using Mainframes. Performed UI testing for Retail and Corporate Banking customers, enhancing system performance and user experience.

· Led comprehensive assessment of financial services operations, resulting in a 15% reduction in operational costs and streamlined workflows.

· Black Knight Financial Services (Currently ICE Data Services): Tested UI and backend changes for Credit Bureau Management and Default Account Reporting applications, optimizing Home Loan Mortgage servicing for over 500,000 accounts. Ensured seamless integration and functionality of servicing applications.

Insurance Projects:

· Amica Mutual Insurance: Managed Guidewire Policy Center migration, focusing on testing the Auto Release module for personal and commercial underwriting. Ensured seamless integration with existing interfaces and backend systems, verifying data accuracy and storage.

· AXA Hong Kong (Insurance portal): Conducted mobile application testing for UI enhancements across multiple platforms including iPad, Samsung Galaxy, Google Pixel, Motorola, and various Android devices.

· Zurich Japan (Insurance): Led migration of legacy systems to Windows Server 2012, overseeing UI testing and data migration using ETL tools. Ensured backend transaction processing via mainframes met operational requirements.

Other Projects:

• Microsoft: Worked on Application compatibility testing on Windows XP, Vista, Windows 7, and Windows 10

• Southern California Edison (SCE): Application compatibility testing of various SCE applications after Windows server is migrated to 2012 version.