Gwendolyn Valenti
Fort Wayne
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and a positive attitude will make a difference. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working effectively, unsupervised, and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Walmart
Columbia City
04.2023 - Current
- Delivered products to customers' homes efficiently and safely.
- Managed delivery schedules to ensure timely service.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
College Student
Manchester University
North Manchester
08.2023 - 05.2025
- Collaborated with peers on group projects to enhance learning experiences.
- Conducted research and presented findings in academic presentations.
- Maintained organized notes and study materials for effective exam preparation.
- Prepared presentations using multimedia software tools such as PowerPoint or Prezi.
- Created a study plan to manage time efficiently for studying, completing projects, and writing papers.
- Adapted to diverse learning environments, including remote and in-person settings.
Registered Behavior Technician
Lighthouse Autism Center
02.2023 - 07.2023
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
Corrections Officer
Noble County Sheriffs Department
02.2022 - 02.2023
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Security Forces Member
United States Air Force
07.2018 - 11.2021
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Identified and reported suspicious activity to prevent security incidents.
- Patrolled grounds to monitor status and safety of premises.
- Monitored personnel access and maintained accurate security records.
- Responded to emergency situations quickly and calmly for professional support.
Education
Clinical Rehabilitation - Exercise Science
Manchester University
North Manchester, INSkills
- Crisis management
- Conflict resolution
- Time management
- Customer service
- Team collaboration
- Active listening
- Adaptability skills
- Data collection
- Crisis intervention
- Problem solving
- Attention to detail
- Professional communication
Certification
Registered Behavior Technician
References
References available upon request.
Timeline
College Student
Manchester University
08.2023 - 05.2025
Delivery Driver
Walmart
04.2023 - Current
Registered Behavior Technician
Lighthouse Autism Center
02.2023 - 07.2023
Corrections Officer
Noble County Sheriffs Department
02.2022 - 02.2023
Security Forces Member
United States Air Force
07.2018 - 11.2021
Clinical Rehabilitation - Exercise Science
Manchester University