Gyana Jyothi Udayapuram
Bengaluru
Summary
Highly-motivated employee with desire to take on new challenges, possessing strong work ethic, adaptability, and exceptional interpersonal skills, with proven history as top performer. Adept at working effectively unsupervised and quickly mastering new skills. Familiar with identifying urgent red-flags and taking the proper steps in documenting the evidence discovered. Passionate about exceeding the standard quality and ensuring high-quality standards are maintained for AML/KYC. Seeking an opportunity to utilize obtained knowledge and experience as a compliance analyst to collaborate and enhance an organizations risk department.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Regulatory Compliance Analyst
Accenture Services Pvt Ltd
Bengaluru
04.2022 - Current
- As an analyst, I have worked on alerts triggered in FCRM tool
- Based on the detection scenarios, performed detailed analyses to detect patterns, trends and anomalies in transactions and relationships across multiple businesses/products. Summarized research into a comprehensive audit log (report) for executive management
- Conducted public domain research of individuals, institutions and trusts related to potential fraudulent activity Analysis
- Used transactional and customer records, external data, publicly- available information, and other information to identify suspicious or unusual activity. And thereby, post investigation I have provided my recommendation on the case as closure or RFI.
- I am well-versed with applications like Siebel CRM, FCRM, Finacle, Fircosoft (OWL), express clearing and way4.
- Based on my quality scores provided by the onshore team, I have been transitioned to QA team, where I performed AML quality audits on behalf of Quality Assurance team. Based on the audits performed, reporting and updating dashboard for Daily, Weekly and Monthly governance call.
- Along with my team, we have handled the audits for 70+ analysts from alerts operations team.
- Partnered with operational teams to deliver quality findings and support ongoing improvement opportunities.
- Provided AML quality audit subject matter expertise to business and operations teams during meetings, and leadership reviews.
- Partnered with training team in creating and updating guidance program documents and PKTs
- Shared industry expertise through audits and providing written, professional feedback to the analysts.
- Keeping check of incoming volumes on daily basis and selecting weighted sample% based on "Risk Rating", "High Risk Geography" as well as “Top quartile”, “intermediate quartile”, "New Trainees" and "Trainees under Watchlist."
- On weekly basis analyzing performance of the analysts and conducting refresher/feedback sessions to improve their individual performance which ultimately helps in ensuring quality in the overall financial crime processes in use by the organization.
- Conducting refresher sessions in groups, regarding process updates and new challenges.
- Completing the audits and submitting the report to the client within stipulated time (SLA)
Customer Service Executive
HSBC EDP Pvt Ltd
VISAKHAPATNAM
01.2017 - 07.2019
- As KYC/AML specialist, I was responsible for Client on-boarding and on-going due diligence, Periodic reviews, Transaction monitoring and escalations.
- Determined and implemented additional steps, validating KYC risk compliance based on research of customer records, verification of account purpose and legitimacy, analysis of transaction activity to ensure compliance with Federal as well as internal policies and procedures of HSBC
- Conducted reviews of client documentation and information obtained by client contacts within the business units.
- Performed screening of customers to identify any adverse media through various search engines like Google, Lexis Nexis, Regulatory Data Corp and World Check and other internal applications.
- Post investigation, preparing the Account activity report of the customer, and escalated cases where anomalies were noted.
- Ensured that information obtained was consistent with BSA/AML Policy and Procedures and satisfied regulatory requirements.
- I have gained knowledge of the concepts like Anti-Money Laundering, stages of Money laundering, under US Regulations like Bank Secrecy Act, USA Patriotic Act and Various regulations like OFAC, FINCEN and OCC
- Performed additional tasks as assigned, improving the effective administration of the AML and KYC Policies.
- As PPI analyst, I was responsible for investigating complaints raised for Mis-sold PPI(Payment Protection Insurance).
- Investigating the complaints and performing calculations for the eligible customers and informing them about the amount that is entitled to them.
- Additionally, I have provided floor support and training to the newly hired staff during the process cross training.
Associate Software Engineer
Accenture Services Pvt Ltd
Bengaluru
07.2015 - 05.2017
- I was part of Warehouse management (Supply chain management) team, where I was responsible for checking whether all assigned jobs are running or not in the application.
- If a job has failed, identifying the root cause, debugging the codes to make the application back up and running.
- Resolving the incidents raised by client on the service portal, regarding client inventory control.
- played the role of mediator between warehouse managers of multiple locations.
- Implemented code changes according to user requirements.
- Performed debugging and troubleshooting of existing software programs.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Andhra University
Andhra Pradesh04-2015
Intermediate - MPC
Board of Intermediate Education
Andhra Pradesh03-2011
High School -
Kendriya Vidyalaya
VidyalayaKendriyaAndhra Pradesh03-2009
Skills
- Due diligence - CDD, KYC
- Anti-Money Laundering (AML), Sanctions
- Account Activity Review-Report writing
- Periodic reviews
- Transaction Monitoring
- Compliance, Audit and investigation
- Audit Management
- Regulatory Knowledge
- Documentation Review
- MS office - Excel/Word/PPT
- the ability to work independently
- Team player
- Detail oriented
- Good time management and organizational skills
Accomplishments
- Awarded CSE Top performer in KYC (RBWM) HSBC.
- Awarded PPI CSE Top performer HSBC
- Awarded Top Performer in Quality (first Quarter), in Accenture.
- Awarded "Star of the Business" in Quality (monthly), in Accenture.
Certification
- K2 integrity - Financial Crime Risk Management
Dolphin Academy, 2023
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Kannada
Beginner (A1)
A1
Timeline
Regulatory Compliance Analyst
Accenture Services Pvt Ltd
04.2022 - Current
Customer Service Executive
HSBC EDP Pvt Ltd
01.2017 - 07.2019
Associate Software Engineer
Accenture Services Pvt Ltd
07.2015 - 05.2017
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Andhra University
Intermediate - MPC
Board of Intermediate Education
High School -
Kendriya Vidyalaya
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