Gyanendra Kumar

Educated the sales team on the comprehensive features and functionalities of the product, significantly enhancing product knowledge and resulting in a 25% boost in sales revenue.

Conducted over 100 product demonstrations within a one-year period, effectively showcasing the features and capabilities of the product to prospective clients.

Acted as a key link between clients and the organization post-sales, ensuring smooth communication and satisfaction throughout the client lifecycle

Collaborated closely with cross-functional teams including marketing, development, delivery, and content managers to facilitate successful project deliveries, ensuring alignment with client expectations and organizational objectives.

Established and nurtured strong customer relationships, fostering trust and loyalty.

Effectively resolved customer issues, ensuring high levels of satisfaction and retention.

Collaborated with the operations team to ensure comprehensive understanding and execution of product functionalities, closing full deals from order to installation.

Managed the complete execution process, demonstrating proficiency in various aspects of customer interactions and service delivery, from cold calling to installation.

Successfully closed full deals from order to installation, ensuring comprehensive understanding and execution of product functionalities through collaboration with the operations team.

Demonstrated proficiency in managing customer interactions and service delivery, from cold calling to installation, in the complete execution process.