HABEEB RAHMAN M
MALAPPURAM,KERALA
Summary
Technically savvy Field Service Engineer with more than 5 years of experience in maintenance and troubleshooting of Heavy Equipments, mainly Excavators.Experienced in performing diverse maintenance and mechanical,electrical and hydraulic troubleshooting and repair duties with major brands like VOLVO,XCMG and HYUNDAI. Strong knowledge of hand and power tool operation,Electronic diagnostic system and safety measures. Skillful in managing technical relationships with customers and liaising internally to identify and communicate solutions to meet customer, business and project needs. Highly motivated and technically inclined team player,with ability to work in a challenging environment, seeking to learn new processes and technologies in the field.
Overview
6
6
years of professional experience
Work History
Field Service Supervisor
PACT Machines PVT Ltd
01.2024 - Current
Authorized dealer of Volvo Construction Equipments in KERALA,INDIA.
- Supervised field service teams, ensuring timely maintenance, repairs, and adherence to Volvo standards.
- Coordinated aftermarket operations, including spares management, technical troubleshooting, and customer support.
- Monitored service KPIs and engineer productivity, optimizing performance and minimizing downtime.
- Managed service budgets, prepared detailed reports, and ensured compliance with safety and quality standards.
- Conducted technical training to enhance team performance and customer satisfaction.
Service Engineer
PACT Machines Pvt Ltd
11.2022 - 12.2023
Authorized dealer of Volvo Construction Equipments in KERALA,INDIA.
- Onsite maintenance and repair jobs of Volvo Construction Equipments (excavators,compactors and asphalt pavers) and SDLG Construction Machinery (excavators,wheel loaders and motor graders).
- Conducting periodic and preventive maintenances as per OEM guidelines to increase machine uptime.
- Hydraulic, mechanical and electrical troubleshooting and repair jobs.
- Preparing service reports and maintenance checklists
- Parts recommendations
- Maintaining good customer relationships.
Service Engineer
Nastech Trading Company
03.2022 - 10.2022
Authorized dealer of XCMG Construction Machinery in KERALA,INDIA.
- Onsite maintenance work and repair jobs on XCMG Construction Machinery(Excavators(2T to 20 T),Wheel loaders and Motor graders)
- Parts recommendation and preparing service reports
- Maintaining good customer relationships
Service Engineer
Shrivenkatesha Heavy Equipments, Construction Equipment India
08.2018 - 03.2022
Authorized dealer of HYUNDAI CONSTRUCTION EQUIPMENTS INDIA In KERALA,INDIA.
- Performed onsite maintenance and repair jobs of Hyundai Construction Equipments Excavators (3T to 20T) and Rock breaker
- Hydraulic, mechanical and electrical troubleshooting and repair jobs
- Preparing service reports and Parts recommendations
- Maintaining good customer relationships.
Education
Diploma - Mechanical Engineering
Government Polytechnic College. Perinthalmanna
KERALA,INDIA06.2017
CLASS XII - SCIENCE GROUP
Government Higher Secondary School,IRUMBUZHI
MALAPPURAM,KERALA,INDIA03.2014
SSLC(CLASS X) -
Government Higher Secondary School, IRUMBUZHI
MALAPPURAM,KERALA,INDIA03.2012
Skills
- Hydraulic and Electrical circuit reading
- Knowledge of On board diagnostic(OBD II)systems (Volvo Techtool and Eicher DA lite)
- Knowledge of VOLVO Product support information (PROSIS) software
- Hydraulic and electrical trouble shooting
- Service report preparation
- Communication
- Adaptability
- Self Management
Languages
English
Intermediate (B1)
Hindi
Upper intermediate (B2)
Arabic
Elementary (A2)
Malayalam
Bilingual or Proficient (C2)
Accomplishments
VOLVO Technical Competency Level (TCL) 2
Timeline
Field Service Supervisor
PACT Machines PVT Ltd
01.2024 - Current
Service Engineer
PACT Machines Pvt Ltd
11.2022 - 12.2023
Service Engineer
Nastech Trading Company
03.2022 - 10.2022
Service Engineer
Shrivenkatesha Heavy Equipments, Construction Equipment India
08.2018 - 03.2022
Diploma - Mechanical Engineering
Government Polytechnic College. Perinthalmanna
CLASS XII - SCIENCE GROUP
Government Higher Secondary School,IRUMBUZHI
SSLC(CLASS X) -
Government Higher Secondary School, IRUMBUZHI
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